Client Development Director

BCD; Milton Keynes; Hybrid; GBP 70,000 - 120,000; Full time

Benefits offered by this job

Birthday day off

Holiday Purchase Scheme

Life Assurance x2 salary

Discounted hotel & travel rates

Gym & Fitness Discounts

Pension Scheme

Company Sick pay

Job summary

BCD Meetings & Events is seeking a Client Development Director to drive growth across The Collective and Delegate Management lines of business. You will nurture existing accounts, uncover new opportunities and collaborate with Marketing and LeadGen to respond to inquiries.

This role offers hybrid work in Milton Keynes with UK remote options. You will partner with Account Leads across the network, craft client-centric growth strategies, and mentor internal teams to ensure outstanding service and

Qualifications

• Strong relationship management and negotiation skills required.
• Ability to develop client-centric growth strategies and translate revenue goals into actionable plans.
• Experience with contract management, proposals and client-facing presentations.

Responsibilities

• Manage relationships with multiple existing accounts to renew and grow business.
• Develop and own client-centric growth strategy for key accounts.
• Lead new business campaign activity with support from commercial and marketing teams.
• Advise and guide internal teams to meet client service expectations.
• Contribute to contract management, negotiations and procurement.
• Develop proposals, presentations and other sale materials for current and prospective accounts.

Skills

Relationship management

Negotiation

Strategic planning

Communication

CRM software

Education

Bachelor's degree or equivalent

Tools

CRM software

Microsoft Office

Job description

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Client Development Director

Date: 22 Sept 2026

Location: UK, Milton Keynes, Office, EUROPE

Company: BCD

About Us:

At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behavior for our customers. As the world’s most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward.

Headquartered in Chicago, with locations in 60+ countries across the world, BCD M&E’s team of 2,000+ people are committed to sustainability and driving success for our customers, our business and ourselves. Our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table.

While we can’t guarantee every day will be the best (who can?), we can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something.

Jump into the excitement of being a Client Development Director with us! You’ll be at the heart of our commercial growth initiatives, partnering with colleagues to fuel success across The Collective and Delegate Management lines of business. Imagine yourself nurturing existing accounts to uncover brand new sales opportunities to become a trusted client consultant and build your own portfolio of clients. Working closely with Account Leads across the extended BCD network, the CDM will introduce The Collective and Delegate Management services to our internal account universe as well as working closely with our Marketing and LeadGen teams to support and respond to new logo enquiries

If you’re driven by results and thrive on building relationships, this is your chance to shine!

As a Client Development Director, you will:

Be responsible for managing the relationship with a number of existing accounts and ensure that they maintain, renew and grow their business

Develop and own a client-centric growth strategy for Key Growth Account(s), translating revenue goals into actionable plans

Management of own new business campaign activity, working with and supported by commercial and marketing teams

Be the clients advocate and guide, mentor & support internal teams to ensure that client service expectations are met and adhered to

Have experience of contribution to contract management, negotiation and procurement

Be responsible for driving the strategy for the development of proposals, presentations, contracts and other sale/marketing-related collateral materials for current and prospective accounts

Cultivating and expanding client relationships to boost account growth.

Crafting client-centric strategies that translate financial goals into actionable plans.

Collaborating effectively with internal teams to create innovative event experiences.

Navigating contract management and negotiations with confidence and expertise.

Confidently and credibly speaking to clients and advising/consulting

You also have :

Understanding production and delivery of large-scale events.

Experience in mapping client opportunities to strategi s e for optimal growth.

Proficiency in Microsoft Office and CRM software to keep everything running smoothly.

Event agency experience, especially good to have conference and B2B know-how

Our Benefits for this role:

Birthday day off

Holiday Purchase Scheme - allowing up to 5 additional holidays days

Life Assurance x2 your annual salary

Discounted rates on Hotels & Travel

Gym & Fitness Discounts

Pension Scheme

Company Sick pay

You should know:

This is a hybrid role based in the Milton Keynes office or a UK Remote based role.

Attending supplier networking events and client evening entertaining required

Our standard working hours are 9:00am-5:30pm with an hour break

You must have the right to work in the UK

THE PERKS

Flexible Working

We believe that a flexible working environment is key to getting the best out of our teams. We will support you to work where you need to and when you need to, depending on how you work best.

Room to Grow

Our line of work and business structure challenge our people in a way that inspires growth, with learning and development built into every role. We give individuals ownership over the direction and speed in which they grow.

Everyone has a voice

We thrive on conversations that spark curiosity and empathy. No matter how big or how small, every voice is heard, considered and respected.

Make your move

The diversity of roles across BCD M&E’s global locations means that our people often find new adventures during their time with us. Join us as a meeting planner role in the UK, stay for a global marketing career – there’s always room to move.

Our extensive benefits include comprehensive healthcare, retirement plans, continued education support, diverse work locations, travel and hotel discounts, volunteer and sustainability opportunities and a successful employee recognition program.

We’re positive. You’ll love it.

It starts from the top. Our leaders lead with positivity, believe in our people and trust us to do the right thing. There will always be support along your journey, in little and big ways.