Client Care Coordinator

Groupe GCBTP - Spécialistes de la rénovation du bâti en Île-de-France; Carterton; On-site; GBP 27,000; Full time

Job summary

Join a leading organization as a Client Care Coordinator, where you will be the welcoming voice providing compassionate care. This entry-level role offers a competitive salary and numerous benefits, including training opportunities to support your professional growth while working in a friendly and inclusive environment.

Benefits

Competitive salary with opportunities for progression

Employer pension contribution up to 5%

Access to a 24/7 Employee Assistance Programme

Doctor Line for over-the-phone GP consultations

Birthday Bonus day off

Paid training and accredited apprenticeship programs

Qualifications

• Prior experience in healthcare is desirable but not essential; comprehensive training will be provided.
• Excellent communication skills for client interaction.
• Organizational skills for handling administrative duties.

Responsibilities

• Act as the first point of contact for clients, handling phone consultations and reception duties.
• Provide essential support and guidance to clients throughout their journey.
• Ensure seamless client care through effective data processing and administrative tasks.

Job description

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• Salary:£26,976.16 (depending on experience and skills)
  
  

• Contract Type:Permanent
• Hours:Full time,37.5 hours per week
• Salary:£26,976.16 (depending on experience and skills)
  
  

What Can We Offer You

• Financial Reward: Take advantage of a competitive salary with opportunities for progression, up to 5% employer pension contribution and thousands of perks through Blue Light card!
• Health and Wellness: Access to a 24/7 Employee Assistance Programme, Doctor Line for over-the-phone GP consultations, and dedicated Mental Health First Aiders.
• Work-Life Balance: Enjoy a set schedule, a Birthday Bonus day off, and competitive family-friendly benefits.
• Career Development: Paid training, opportunities for accredited apprenticeship programs, and potential for career progression.
  
  

Be the welcoming voice and guiding hand that empowers our clients on their journey to informed, compassionate care

Join our team as the first point of contact for our clients, where you'll handle a variety of administrative tasks including phone consultations, data processing, and reception duties to ensure seamless client care. You'll have the opportunity to interact with clients both in person and over the phone, providing essential support and guidance throughout their journey.

Join a supportive team, empowering clients with informed choices

In addition to working in a friendly and supportive environment alongside clinical and non-clinical colleagues, youll play a key role in helping clients make informed reproductive choices. Prior experience in healthcare is desirable, though not essential, as we offer comprehensive training.

For more information on the role, please refer to the following job description:https://www.msichoices.org.uk/wp-content/uploads/2022/06/Job-Description-Client-Care-Coordinator.pdf

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Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  Administrative and Support Services

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