Client Asset Oversight Specialist

Pontoon; City Of London; Hybrid; GBP 80,000 - 105,000; Full time

Job summary

Pontoon is assisting a world‑class custodian bank client with a Client Asset Oversight Specialist role in London. The role focuses on strengthening the client asset control environment, including reviews, governance and oversight across Operations.

You will collaborate with Operations, Risk, Compliance and Legal to identify control weaknesses, support remediation and drive continuous improvement. Hybrid working in London is expected, with office days and some remote work.

Qualifications

• Experience in Client Assets, CASS, Client Money or related controls function.
• Strong understanding of regulatory and control requirements in financial services.

Responsibilities

• Support delivery of actions from client asset and CASS reviews.
• Conduct deep dives into client asset processes, controls and risk themes.
• Review activities relating to client money and custody assets, including reconciliations and record keeping.
• Enhance QA framework and support control testing and reporting improvements.
• Identify control gaps, breaches, exceptions and emerging risks.
• Support investigations and remediation of client asset incidents.
• Track remediation actions through to completion.
• Maintain governance documentation, oversight records and reporting.
• Liaise with Operations, Risk, Compliance and Legal to resolve client asset matters.
• Contribute to control framework improvements and automation initiatives.

Skills

Client Assets

CASS

Client Money

Custody Ops

Controls

Regulated FS

Stakeholder Mgmt

Job description

Client Asset Oversight Specialist

London

12 months contract

£500 per day via Umbrella Company

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them.

My client is one of the world's largest custodian bank and securities services company. Businesses, communities and global economies rely on them because they prioritize client experience, collaboration, innovation and resilience. As the "bank of banks," their unique perspective, informed by one of the largest datasets in the world, powers the financial industry. They understand the best way to succeed at anything is to Consider Everything. Guided by values and behaviours focused on excellence, integrity, diversity and leadership, their global team brings unique perspectives, experiences and skills to pioneer a new generation of financial services.

Role Summary

The Client Asset Oversight Specialist will support a programme of work focused on strengthening the client asset control environment. The role will contribute to control reviews, thematic deep dives, quality assurance activities, and the enhancement of oversight processes across the Operations function.

This opportunity is suited to an individual with experience in Client Assets, CASS, controls, governance, and oversight within a regulated financial services environment. You will work closely with Operations, Risk, Compliance, Legal and other stakeholders to identify control weaknesses, support remediation activities, and drive continuous improvement.

Based out of the London office you will be hybrid working being in the office 4 days a week, 1 day working from home, standard office hours with the occasional out of office requirement in line with business needs.

Key Responsibilities

• Support the delivery of actions arising from client asset and CASS reviews.
• Conduct deep dives into client asset processes, controls, incidents and risk themes.
• Review activities relating to client money and custody assets, including reconciliations, segregation, record keeping and exception management.
• Enhance the quality assurance framework and support improvements to control testing and reporting.
• Identify control gaps, breaches, exceptions and emerging risks.
• Support investigations, root cause analysis and remediation of client asset incidents.
• Track remediation actions through to completion.
• Maintain governance documentation, oversight records and reporting.
• Support internal audits, external audits and regulatory reviews.
• Liaise with Operations, Risk, Compliance and Legal teams to resolve client asset matters.
• Contribute to control framework improvements and automation initiatives.

Required Skills & Experience

• Experience in Client Assets, CASS, Client Money, Custody Operations, Asset Servicing, or a related controls function.
• Strong understanding of client asset regulatory and control requirements.
• Experience conducting control reviews, assurance activities, thematic assessments, breach management and remediation tracking.
• Ability to identify control weaknesses, assess risk and support corrective actions.
• Experience within a regulated financial services environment.
• Strong analytical, communication and stakeholder management skills.

Preferred Experience

• Banking, custody, asset servicing or financial markets experience.
• Knowledge of CASS and client asset regulatory frameworks.
• Experience supporting audits, regulatory reviews or large-scale remediation programmes.
• Exposure to process improvement, automation or control enhancement initiatives.

We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention