Client Advisory Director - Ipsos Karian & Box

Ipsos in the UK; Greater London; Hybrid; GBP 80,000 - 100,000; Full time

Benefits offered by this job

25 days annual leave

Pension contribution

Income protection

Life assurance

Health and wellbeing benefits

Professional development opportunities

Job summary

A leading global research organization in the UK seeks a Client Advisory Director to drive commercial growth in their employee experience practice. This role involves leading client relationships, managing pitches, and presenting to C-suite audiences. The ideal candidate will have a proven track record in commercial growth, strategic planning, and public speaking, with extensive experience in insight consulting and working with major clients. The company emphasizes a flexible, hybrid work model alongside a comprehensive benefits package.

Qualifications

• Track record in driving commercial growth and winning new business.
• Experience with pitches and executive presentations.
• Comfortable advising C-suite audiences.

Responsibilities

• Lead client meetings and pitches.
• Develop proposals and presentations.
• Drive client retention and new business.

Skills

Commercial growth

Client-facing presentation skills

Strategic planning

Project management

Leadership

Public speaking

Analytical skills

Tools

AI tools

Job description

Are you a senior commercial leader in employee experience ready to shape strategy at C‑suite level? Do you thrive leading client growth, presenting to FTSE100 boards and translating insight into commercial advantage? Join Ipsos Karian & Box and help organisations unlock sustainable growth through their people.

About the role:

Join Ipsos Karian & Box as Client Advisory Director and lead commercial growth for a specialist employee‑experience practice serving FTSE100 and market‑leading clients. You’ll be a visible senior leader on the IK&B Executive team, owning key client relationships, driving retention and new business, and shaping service‑line strategy. Day‑to‑day you’ll lead senior client meetings and pitches, develop compelling proposals and executive/board presentations, coach delivery teams, and convert market intelligence into differentiated commercial offers. You’ll also lead external webinars and events, drawing on and contributing to our thought leadership and partner with marketing to amplify our positioning. This role combines high strategic influence, direct revenue accountability and the entrepreneurial spirit of a boutique with the scale and support of a global research network. If you enjoy building trusted C‑suite relationships, driving growth through insight, and shaping a collaborative, people‑first culture, this is an opportunity to make a visible impact.

About you:

Essential skills:

• Proven track record of driving commercial growth and winning new business in employee experience, insight or consulting environments
• Experience owning pitches, proposals and executive/board presentations
• Comfortable advising and presenting to C‑suite and board audiences; trusted senior client advisor
• Strategic commercial planning and market positioning capability
• Excellent written/oral communication and client‑facing presentation skills
• Organisational and project management skills with accountability for revenue outcomes
• Collaborative leader who coaches teams, builds cross‑functional partnerships and inspires high performance
• Sector knowledge in employee experience, leadership, organisational culture or HR consulting
• Thought leadership experience (webinars, whitepapers, industry events)
• Experience working with FTSE100 or large enterprise clients
• Marketing partnership experience for positioning and demand generation
• Public speaking and event representation experience
• Analytical comfort with people/employee data and insight translation
• Practical proficiency in AI tools and adoption for insight generation, proposal development, content creation and client storytelling
• Resilient, adaptable and decisive in fast‑changing client contexts

We offer a comprehensive benefits package designed to support you as an individual. Our standard benefits include 25 days annual leave, pension contribution, income protection and life assurance. In addition, there are a range health & wellbeing, financial benefits and professional development opportunities.

We have a hybrid approach to work and ask people to be in the office or with clients for 3 days per week. We appreciate you may have commitments outside of work and will consider flexible working applications - please highlight what you are looking for when you make your application.

We are committed to equality, treating people fairly, promoting a positive and inclusive working environment and ensuring we have diversity of people and views. We recognise that this is important for our business success - a more diverse workforce will enable us to better reflect and understand the world we research and ultimately deliver better research and insight to our clients. We are proud to be a member of the Disability Confident scheme, certified as a Level 2 Disability Confident Employer. We provide an inclusive and accessible recruitment process. Your application will be reviewed by someone from our Talent Team who will be in touch either way to let you know the outcome.