Growth Director - Channel Performance

Ipsos in the UK; Milton Keynes; Hybrid; GBP 90,000 - 130,000; Full time

Benefits offered by this job

25 days annual leave

Pension contribution

Income protection

Life assurance

Health & wellbeing benefits

Professional development opportunities

Job summary

Ipsos in the UK is seeking a senior sales leader for Channel Performance, responsible for generating revenue, building senior client relationships, and winning new business opportunities that drive profitable growth. You will lead proposals, convert a strong pipeline into revenue, and act as an Ipsos ambassador, developing strategic partnerships and raising the profile of Channel Performance.

The role is offered on a hybrid basis with 3 days in Milton Keynes/St Albans/London offices and the rest

Qualifications

• Proven success in winning new business and exceeding sales targets.
• Strong pipeline generation and opportunity management skills.
• Commercially focused with experience developing profitable client solutions.
• Able to engage and influence senior stakeholders and C-suite clients.
• Experienced in consultative selling, negotiation and contract management.
• Excellent communication, presentation and relationship-building skills.
• Data-driven approach to sales forecasting and performance management.
• Strong knowledge of market research and customer experience methodologies, including mystery shopping.

Responsibilities

• Deliver revenue, margin and pipeline targets.
• Identify and win new business opportunities.
• Build relationships with senior decision-makers across target sectors.
• Qualify and prioritise opportunities using a structured sales approach.
• Lead commercial negotiations and contract discussions.
• Develop growth plans for key prospects and accounts.
• Maintain accurate sales forecasts and CRM records.
• Identify emerging client needs and market opportunities.
• Represent Ipsos at industry events and networking opportunities.
• Use AI and sales tools to improve prospecting and proposal effectiveness.

Skills

New business growth

pipeline management

Stakeholder engagement

Consultative selling

Negotiation

Communication & presentation

Forecasting & analytics

Market research knowledge

Tools

CRM systems

Sales intelligence

Automation platforms

AI-assisted prospecting

Job description

This is a key role for Channel Performance as a senior sales leader who generates and converts revenue, accountable for creating, qualifying and winning new business opportunities that drive profitable growth for Channel Performance. You will build senior client relationships, identify commercial opportunities, lead winning proposals and convert a strong pipeline into sustainable revenue and act as a visible Ipsos ambassador, representing our capabilities in the market, developing strategic partnerships and strengthening our position as a leading provider of customer experience and mystery shopping solutions. You will use thought leadership and innovation to raise the profile of Channel Performance and help make us famous.

This role is offered on a hybrid basis with 3 days in our Milton Keynes/St Albans/London office and the rest from home.

Your Day to Day

These are the types of things you can expect to be doing during your day to day, although as Ipsos is a dynamic organisation, this may vary as different opportunities arise:

• Deliver revenue, margin and pipeline targets.
• Identify and win new business opportunities.
• Build relationships with senior decision-makers across target sectors.
• Qualify and prioritise opportunities using a structured sales approach.
• Lead commercial negotiations and contract discussions.
• Develop growth plans for key prospects and accounts.
• Maintain accurate sales forecasts and CRM records.
• Identify emerging client needs and market opportunities.
• Represent Ipsos at industry events and networking opportunities.
• Use AI and sales tools to improve prospecting and proposal effectiveness.

Success Criteria

• Consistently achieves or exceeds annual revenue targets.
• Maintains a healthy qualified pipeline of future opportunities.
• Delivers growth from both new logos and existing client expansion.
• Develops senior client relationships that lead to long-term partnerships.
• Increases awareness and market profile of Channel Performance services.

To be successful in this role you will need the following skills and experience:

• Proven success in winning new business and exceeding sales targets.
• Strong pipeline generation and opportunity management skills.
• Commercially focused, with experience developing profitable client solutions.
• Able to engage and influence senior stakeholders and C-suite clients.
• Experienced in consultative selling, negotiation and contract management.
• Excellent communication, presentation and relationship-building skills.
• Data-driven approach to sales forecasting and performance management.
• Strong knowledge of market research and customer experience methodologies, including mystery shopping.

These are the skills that would add value to the role but are not critical. If you have them, we’d love to hear about them:

• Proven ability of managing and delivering projects to timescale and budgets without supervision.
• Ability to think innovatively to create new offerings.
• Curiosity and drive to support a business to move into new areas.
• Interest in developing junior members of the team to fulfil their potential.
• Demonstrated use of AI tools to improve prospecting, proposal development, market intelligence and sales productivity.
• Experience using modern CRM, sales intelligence and automation platforms.

Behaviours:

A successful candidate will demonstrate the following behaviours:

• Commercial thinking
• Growth mindset
• Resilience, flexibility and agility
• Creative thinking
• Motivation and self-awareness
• Empathy and active listening
• Curiosity and lifelong learning
• Service orientation and customer service
• Talent Management
• Leadership and social influence
• Results orientation
• Strategic relationship building
• Influencing and negotiation
• Curiosity about client businesses

We offer a comprehensive benefits package designed to support you as an individual. Our standard benefits include 25 days annual leave, pension contribution, income protection and life assurance. In addition, there are a range health & wellbeing, financial benefits and professional development opportunities.

We realise you may have commitments outside of work and will consider flexible working applications please highlight what you are looking for when you make your application. We have a hybrid approach to work and ask people to be in the office or with clients for 3 days per week.

We are committed to equality, treating people fairly, promoting a positive and inclusive working environment and ensuring we have diversity of people and views. We recognise that this is important for our business success - more diverse workforce will enable us to better reflect and understand the world we research and ultimately deliver better research and insight to our clients. We are proud to be a member of the Disability Confident scheme, certified as a Level 2 Disability Confident Employer. We provide an inclusive and accessible recruitment process. Your application will be reviewed by someone from our Talent Team who will be in touch either way to let you know the outcome.