Client Advisor - Italian Luxury House

360 TALENT LONDON; Greater London; On-site; GBP 34,000 - 42,000; Full time

Job summary

360 TALENT LONDON is recruiting a Senior Sales Associate for an Italian luxury fashion house in London. You will deliver an outstanding, personalised shopping experience and build relationships with a discerning international clientele.

The ideal candidate has luxury retail experience, proven sales and clienteling skills, excellent communication, and a passion for fashion and Italian craftsmanship. You will contribute to strong team performance and store presentation, while achieving targets.

Qualifications

• Experience in luxury fashion or premium retail.
• Strong sales and clienteling capabilities with a proven track record.
• Excellent communication and interpersonal skills.
• Passion for fashion, luxury and Italian craftsmanship.

Responsibilities

• Deliver exceptional customer service and a personalised shopping experience.
• Build and maintain relationships with local and international clients.
• Drive sales and meet store targets.
• Communicate brand heritage and collections with confidence.
• Identify upsell and cross-sell opportunities.
• Maintain high standards of visual merchandising and store presentation.
• Support daily store operations including stock and deliveries.
• Contribute to a positive team environment.

Skills

Luxury retail experience

Clienteling

Sales targets

Excellent communication

Job description

Senior Sales Associate -Italian Luxury Fashion

Location: London

Salary: Up to £38,000 + Commission / Benefits

We are currently recruiting for a Senior Sales Associate to join a prestigious Italian luxury fashion house, renowned for its exceptional craftsmanship, sophisticated designs and distinctive approach to luxury.

This is an exciting opportunity for a passionate and commercially driven sales professional who enjoys delivering outstanding customer experiences and building long-term relationships with a discerning international clientele.

Key Responsibilities:

• Deliver exceptional customer service, ensuring a personalised and memorable shopping experience.
• Build and maintain strong relationships with local and international clients, developing a loyal client base.
• Drive sales and consistently achieve individual and store targets.
• Demonstrate excellent product knowledge, communicating the brand's heritage, craftsmanship and collections.
• Proactively identify sales opportunities through effective upselling and cross-selling.
• Maintain high standards of visual merchandising and store presentation.
• Support daily store operations, including stock management, replenishment and deliveries.
• Actively contribute to a positive team environment and overall store performance.

The Ideal Candidate:

• Previous experience in luxury fashion or premium retail.
• Strong sales and clienteling skills, with a proven track record of achieving targets.
• Excellent communication and interpersonal skills.
• Passion for fashion, luxury and Italian craftsmanship.
• Confident, personable and professional, with the ability to build relationships with high-net-worth clients.
• A proactive, team-oriented attitude and strong commercial awareness.