Client Advisor (Full-Time), F/M - London Selfridges

Moncler; Greater London; On-site; GBP 23,000 - 30,000; Full time

Job summary

Stone Island is seeking a Full-Time Client Advisor for our Wholesale Corner at Selfridges London. You will join a luxury retail environment known for its independent spirit and iconic collections, delivering exceptional client service and driving sales.

The role emphasizes product knowledge, cross-selling, and maintaining high visual merchandising standards while supporting stock and operations. English fluency is essential, with multilingual abilities a plus, in a fast-paced setting.

Qualifications

• Previous experience in sales roles.
• Experience in luxury fashion/retail is a plus.
• Previous international experience in professional contexts.
• Passion for retail, client service and luxury fashion.
• Excellent understanding of the luxury sector and product sensitivity.
• Strong communication skills.
• Fluency and sophistication in English; another language is a plus.
• Digitally aware and open to new ways of working.
• Ability to work in a fast-paced, changing environment.

Responsibilities

• Has strong knowledge of the collection and provides insights on fabrics and products.
• Drives sales, achieving individual results and contributing to the team’s results.
• Maximises sales opportunities leveraging cross-selling.
• Supports BOH organization and replenishment/transfer activities.
• Maintains the store’s visual merchandising standards.
• May have opening and closing responsibilities.

Skills

Sales experience

Luxury fashion knowledge

International experience

Communication skills

English fluency

Digital literacy

Adaptability

Job description

Overview

We are Stone Island

Stone Island is a defiantly independent community. Since our founding in 1982, a shared mindset has driven us to become a globally recognised icon of independent spirit, leadership, and innovation. The Stone Island spirit is the foundation of the culture that we cherish and nurture every day. We provide you with the opportunity to build relationships that will shape your career, your life and our famiglia. The opportunity to follow your own compass.

The Role: Client Advisor

At Stone Island, we are always looking for people who share our spirit and values to drive our company forward. We are currently looking for a Full-Time Client Advisor to join our Wholesale Corner at Selfridges London.

Your Impact

The Day-To-Day

PRODUCT KNOWLEDGE

• Has strong knowledge of the collection
• Provides insights on fabrics and products specificities

BUSINESS

• Drives Sales, achieving individual results and contributing to the team ones
• Maximises sales opportunity leveraging cross- selling

OPERATIONS / STOCK MANAGEMENT

• Supports BOH organization and procedures implementation as well as replenishment / transfer activities
• Supports the maintenance of the store’s visual merchandising standards
• May have opening and closing responsibilities.

Qualifications

• Previous experience in sales roles;
• Experience in structured luxury fashion/retail companies is a plus;
• Previous international experience both in professional and non-professional contexts;
• Passion for retail, client service and the luxury fashion industry;
• Excellent understanding of the luxury sector and product sensitivity;
• Strong communication skills;
• Willingness to evolve in the organisation;
• Fluency & sophistication in English, another language is a plus;
• Digitally aware and open to new ways of working;
• Ability to work in a fast-paced, changing environment.

Our Shared Values

At Stone Island we aren’t led by conventions or trends, but by our own compass. Shared values we put into practice everyday to maintain our unique culture of relentless innovation.

SELF RELIANCE | SOLIDARITY | ENGINEERING MINDSET | MATERIAL OBSESSION

“Moncler is an equal opportunity employer, which means we do not discriminate on the basis of Ethnic origin, Skin color, Religion, Civil status, Age, Nationality, Ancestry, any form of disability or neurodivergence, medical condition, Gender, Gender Identity or Expression, Sexual Orientation. We celebrate diversity and are committed to creating an inclusive environment for all employees.”