Client Advisor

KITH; Harrow; On-site; GBP 26,000 - 32,000; Full time

Job summary

A lifestyle brand in London is seeking a Client Advisor to provide exceptional customer service and support visual merchandising in-store. Ideal candidates should have experience in retail and customer service, displaying strong communication and adaptability. The role offers part-time or full-time positions with competitive compensation.

Qualifications

• Open & flexible availability for evenings, weekends, and holidays.
• 3+ years in retail sales and customer service preferred.
• Ability to lift 25lbs and perform standard retail operations.
• Strong communication, teamwork, self-motivation, and adaptability.

Responsibilities

• Greet and assist Kith clients with top-tier customer service.
• Foster relationships through professional after-sale communication.
• Support visual merchandising to maintain sales floor appeal.

Skills

Customer service

Retail sales

Communication

Time management

Teamwork

Job description

Job Summary

Join the Client Advisor role at KITH in London – a PT/FT, competitive compensation.

Location

London – Regent Street.

Responsibilities

• Greet and assist all Kith clients with best-in-class customer service.
• Foster and maintain relationships through professional after-sale communication.
• Display expertise in product knowledge, brand history, company policies, and store strategies.
• Partner with the Management team on business goals and initiatives.
• Support visual merchandising to maintain a visually appealing sales floor.
• Provide accurate sell‑through reports and product availability updates.
• Assist with housekeeping duties – dusting, sweeping, trash removal, etc.
• Support visual initiatives, cycle counts, and inventories as needed.

Requirements

• Open & flexible availability – evenings, overnights, weekends, holidays.
• 3+ years in retail sales; 3+ years in customer service (preferred).
• 1+ year in apparel, footwear, or luxury goods (preferred).
• Efficient time management, ability to multi‑task, standing/walking for prolonged periods.
• Ability to lift 25lbs and perform standard retail operations.
• Strong communicator, team player, self‑starter; adaptive and resourceful.

How to Apply

Apply via the official KITH careers portal.

Equal Opportunity

KITH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status.