Client Accounts Assistant

Lomond; Manchester; On-site; GBP 23,000 - 25,000; Full time

Job summary

Join a leading investment management firm as a Client Accounts Assistant in Manchester. This full-time role involves managing supplier payments, contractor queries, and providing excellent service to clients and tenants. Enjoy competitive pay and numerous perks.

Benefits

Employee Assistance Programme

Annual leave purchase scheme

Smart Tech Scheme

Cycle2Work Scheme

Enhanced Family Friendly Leave

Professional development funding

Competitive base pay

Company socials

Qualifications

• Strong organisational skills and attention to detail.
• Ability to work diligently and meet strict deadlines.

Responsibilities

• Arranging supplier payments and managing contractor queries.
• Issuing refunds and handling tenant issues.
• Liaising with property managers regarding client issues.

Skills

Good organisation

Attention to detail

Diligence

Ability to meet deadlines

Job description

Welcome to Lomond Investment Management, part of Lomond, the UK's leading network of lettings and estate agencies. Uniquely positioned to be able to draw on the local experience of our national network of over 60 branches, Lomond Investment Management provides an excellent service for developers and investors in the build-to-rent, single-family housing, lettings, and offshore markets, irrespective of portfolio size and geographical location.

With our team's extensive industry expertise and local knowledge, we're here to redefine expectations in our sector and lead the way for change.

Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Client Accounts Assistant. This is a full-time, permanent position located in our Manchester office. You'll enjoy a standard workweek of 37.5 hours, Monday to Friday, 9am to 5.30pm. The salary ranges from £23,000 - £24,500.

Let's talk about the role. It involves:

• Arranging regular supplier payments to be sent for approval.
• Managing contractor queries; handling outstanding payment and invoice queries
• Issuing refunds and credits to landlords, tenants and suppliers, as required.
• Making deposit returns to tenants
• Income payments to clients and uploading payments to the bank for approval.
• Issuing associated contractor remittances and managing outstanding payment lists, due to suppliers/contractors.
• Liaising with property managers regarding tenant and client issues

We're not just looking for someone who fits our team; we want to be a good fit for you too! We're looking for individuals with qualities such as:

• Good organisation
• Able to work diligently
• Able to work to strict deadlines
• Strong attention to detail

At Lomond Investment Management, we believe in taking care of our people. That's why we offer some amazing perks and benefits through our engagement platform, LOMONDlife.

Here's what you can look forward to:

• Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.
• Our Employee Assistance Programme offers free counselling support sessions.
• Our annual leave purchase scheme, where you can buy up to an extra 5 days of holiday.
• Get the latest gadgets and appliances with our Smart Tech Scheme.
• We're committed to reducing our carbon footprint with our Cycle2Work Scheme.
• We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
• You'll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles.
• Celebrate your loyalty with special days and celebrations for length of service.
• Planning for retirement? We've got you covered with that important pension pot.
• We'll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career.
• And of course, we like to have a little fun too! Our company socials bring our people together. So work hard, and then socialise even harder!

We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication. At Lomond Investment Management, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives.

Join us and experience a workplace that truly values you. Apply today!