Clerical Officer - Health Records

NHS Scotland; Paisley; On-site; GBP 12,000 - 16,000; Part time

Job summary

NHS Scotland is hiring for a part-time Health Records position in Paisley, where you will support clinical care by managing patient records and appointments. This role requires administrative expertise and offers a chance to work within a prominent healthcare system. Ideal candidates will have qualifications in administration and some experience in clerical roles. The position is part-time, covering 19 hours a week with defined shift patterns.

Qualifications

• Relevant qualifications in general administration.
• Desirable previous clerical and reception experience.
• Good keyboard skills and computer literacy.

Responsibilities

• Provide efficient Health Records service supporting clinical care.
• Manage patient appointment processes and maintain records confidentiality.
• Update patient demographic data within management systems.

Skills

General administration

Office experience

Computer literacy

Keyboard skills

Reception experience

Education

National 4 or Level 1 qualification in 3 subjects, including English

Job description

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.

This is a permanent, part time position of 19 hours. (Please note the salary is Pro Rata) for part time hours.

The shift pattern for this position is Tues/Weds 0845-1645, Thurs 0845-1245.

To support effective clinical care by providing an efficient Health Records service to patients, medical and nursing staff. Ensure patient appointments for outpatient clinics, day cases and inpatient admissions are administered and processed accurately and that patients’ health records remain confidential, are securely stored and are available as and when necessary.

To work to support effective clinical care by providing efficient administrative, clerical and receptionist services. To maintain electronic and paper based patient records systems providing confidential, accurate and up to date information. To maintain patient demographic and administrative data through continual checking and updating of the patient management system.

• National 4 or Level 1 qualification in 3 subjects, including English or equivalent.
• General administration and office experience/previous clerical experience desirable
• Computer literate with good keyboard skills.
• Previous reception experience desirable
• Prior experience of using a Patient Management System would be desirable however training will be provided.
  
  

Please note this is a GGC wide post and can be moved to any location, however initial base will be Dykebar Hospital

This post may close sooner than the advertised date depending on the level of interest in the post

Informal contact: Yvonne McFarlane, Health Records Manager, 0141 314 4292, [e-mail]

Details on how to contact the Recruitment Service can be found within the Candidate Information Packs.

This role does not meet the eligibility criteria for a or a NHS Greater Glasgow and Clyde (NHSGGC) is unable to provide candidates or employees with a Certificate of Sponsorship (CoS).

Due to the anticipated response to this post it may close before the closing date noted on the advert therefore once you start your application form please complete it immediately.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.

Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies.

Failure to comply with this requirement may result in your application being withdrawn from the application process.

For application portal/log-in issues, please contact in the first instance.