Clerical Officer - Cardiology Patient Admin

NHS Jobs; Leeds; Hybrid; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Induction training

Professional development

Staff forums

Job summary

The Leeds Teaching Hospitals NHS Trust is seeking a Clerical Officer to join the Cardiology Admin team at Leeds General Infirmary. You will be responsible for efficient, accurate administration and supporting outpatient services with colleagues across medical and nursing staff.

You should have GCSE English and Maths, be comfortable with computerised office systems, and demonstrate excellent communication and organisation skills in a busy healthcare environment.

Qualifications

• GCSE English and Maths at grade C or higher
• ECDL or willingness to undertake
• Experience in dealing with members of the public in a working environment
• Knowledge of computerised office systems

Responsibilities

• Make outpatient appointments and clinic preparation
• Update patients' medical records and respond to enquiries
• Support other healthcare professionals with administrative tasks
• Demonstrate excellent communication and organisational skills in a multidisciplinary team

Skills

Excellent communication

Administrative skills

Teamwork

Customer service

Education

GCSE English & Maths

ECDL qualification

Tools

Computerised Office Systems

Job description

Clerical Officer - Cardiology Patient Admin

Do you have excellent communication and administrative skills and can work effectively as part of a team? Do you enjoy working in a busy environment and want a challenge? Then this could be the role for you!

Main duties of the job

At the Cardiology Admin, we are looking for a friendly, self-motivated, enthusiastic, and positive individual to join our team in a full-time position as a Clerical Officer. We are based at the Leeds General Infirmary. You will be joining a friendly, supportive team of administration staff, secretaries, doctors and nurses.

At LTHT, we pride ourselves of having the goal to be the best place to work, so if this is a role you are interested in.

Why join our team?

• You will join a large, friendly and supportive team
• We will provide a full induction and training package tailored to your individual needs
• We are committed to continuous professional development for all our staff
• Access to support forums led by staff in key areas including BAME, LGBTQ+, health and wellbeing, disability networks and more!

About us

The Leeds Teaching Hospitals NHS Trust is committed to delivering the highest quality and safest treatment and care to every patient, every time. Our vision is to provide the highest quality specialist and integrated care. We will do this through delivery of our multi-year goals and strategic priorities, which you can read about on this page. Central to it all is The Leeds Way our values and behaviours that are at the heart of everything we do.

Job responsibilities

Why you should join our Team

The successful candidate is expected to provide an efficient, effective and accurate administration to support the delivery of high standard and cost effective treatment for patients.

You will be responsible for making outpatient appointments, clinic preparation, updating patients medical records, dealing with patient enquiries, and supporting other healthcare professionals with a variety of administrative tasks. Therefore, having excellent communication and organisational skills, being able to work as part of a team as well as being able to use own initiative and working towards deadlines are essential for this role.

What you will bring to the role

• Educated to GCSE Grade C or above in English and Maths
• ECDL qualification or willingness to undertake such training
• Knowledge of Computerised Office Systems
• Willingness to undertake further professional development and training
• Experience in dealing with members of the public in an working environment
• Previous NHS experience including Office Administration experience (desirable)
• Experience of using administrative systems including data entry (desirable)
• Operation of hospital out-patient receptions (desirable)
• A good team player, with the ability to work in a diverse and demanding environment in a multidisciplinary team
• Excellent communication skills both verbally and written that are clear and concise
• Effective interpersonal skills
• Good organisational and time management skills
• Basic computer literacy and willingness to further undergo training
• Ability to use the Trusts Patient Administration System (desirable)

Please see the attached job description for further information about this vacancy.

For questions about this job, contact:

[e-mail]

Shortlisting Date: w/c 5th October

Interview Date: w/c 19th October

About Leeds Teaching Hospital NHS Trust

The Leeds Way is working together to support each other and deliver the best possible care to patients.

We are.

Responsible Open and Honest One Team Kind

Our Trust priorities

Our purpose:

Excellent, safe and sustainable care for every patient every time

Our priorities:

People Improvement and Innovation Partnerships Outcomes

To comply with UK Government regulations on Skilled Worker sponsorship, Leeds Teaching Hospital NHS Trust is unable to provide sponsorship to applicants who do not meet the eligibility criteria or the salary threshold concessions set out under the Skilled Worker visa route. Please take this into consideration before submitting your application. Full guidance on these concessions, including details of who may qualify, can be found here.

We reserve the right to close this advert early if we receive a high number of suitable applications.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.