Clerical Assistant

Teaching Vacancies; Hempstalls; On-site; GBP 18,000 - 20,000; Full time

Job summary

Barlaston CE (VC) First School in Stoke-on-Trent is seeking a friendly receptionist to provide a welcoming, efficient and professional front‑of‑house service to visitors, pupils and staff. The role is the first point of contact for the school, with responsibilities including greeting visitors, managing sign‑in procedures, answering calls and emails, and supporting day‑to‑day admin tasks to keep the school office running smoothly.

This is a permanent post with career development opportunities.

Qualifications

• Welcoming, efficient and professional front‑of‑house service.
• First point of contact for the school.
• Ability to manage visitor sign-in/sign-out procedures and safeguarding protocols.

Responsibilities

• Greet visitors, parents, staff and pupils warmly and professionally.
• Manage visitor sign‑in/sign‑out procedures and safeguarding compliance.
• Record visitor details accurately.
• Answer incoming calls and emails; redirect or respond as appropriate.
• AdminInbox management and respond to routine inquiries.
• Maintain student attendance records and report absences.
• Assist with filing, photocopying, scanning and distributing communications.
• Handle post, deliveries and ordering of school supplies.

Skills

Customer service

Phone handling

Administrative skills

Record keeping

Safeguarding awareness

Job description

Barlaston CE (VC) First School, Stoke-on-Trent, Staffordshire, ST12 9DB

Pay:

Meets national minimum wage

Contract Type:

Permanent

Hours:

Disability Confident:

No

Closing Date:

23/10/2026

About this job

What skills and experience we're looking for Main purpose: To provide a welcoming, efficient and professional front-of-house service to visitors, pupils and staff.

The receptionist plays a vital role in the day-to-day operation of the school office and is the first point of contact for the school.

Key Responsibilities: Front Desk Duties Greet visitors, parents, staff and pupils warmly and professionally.

Manage visitor sign-in/sign-out procedures and ensure safeguarding protocols are followed.

Ensuring that all visitors details are recorded in the correct manner.

Answer incoming phone calls and emails; redirect or respond as appropriate.

Assesses and resolves day to day problems.

Administrative Support: Be responsible for the Admin Inbox, dealing with incoming emails.

Maintain student attendance records and handle absence reporting.

Assist with filing, photocopying, scanning and the distribution of school communications.

Respond to reception and visitor enquiries.

General Office Support: Handle incoming and outgoing post and deliveries Assist with the ordering of products/goods in line with school policy.

The duties and responsibilities listed above describe the post as it is at present.

The postholder is expected to accept any reasonable alterations that may from time to time be necessary.

What the school offers its staff By joining our school, we can offer you:

• A chance to work with out talented, enthusiastic and caring pupils
• A committed staff who all work to the same ethos
• A range of CPD opportunities
• A committed and supportive Governing Body
• Opportunities for personal growth and career development
• Free onsite parking
• Peer to peer support and collaboration
• Access to the local government pension scheme Interviews will take place during the week of 9 November 2026. Commitment to safeguarding Barlaston is committed to safeguarding and promoting the welfare of children, young people and families and expects all staff and volunteers to share this commitment and adhere to the school’s child protection policies and procedures.

Any offer of employment is subject to a satisfactory enhanced criminal record check with barred list through the Disclosure and Barring Service (DBS, references, right to work in the UK and verification of qualifications satisfactory to the school). We will also be undertaking online checks in line with the latest KCSIE guidance for any shortlisted candidates.

Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).