Cleaning Supervisor: Lead On‑Site Audits & Rosters

OCS; Eastleigh; On-site; GBP 21,000 - 28,000; Full time

Job summary

OCS UK & Ireland is a leading facilities management company providing cleaning, hard services, security and catering across the UK & Ireland. We are seeking a cleaning supervisor to ensure rotas cover peak periods and to uphold site standards, while coordinating audits and maintaining effective customer relations.

Ideal candidates will have at least 2 years of cleaning supervision experience, proven leadership abilities, and strong attention to detail.

Qualifications

• Minimum 2 years' experience in cleaning supervision.
• Experience leading a team.
• Customer-focused with strong integrity and attention to detail.
• Experience dealing with customers in educational environments.

Responsibilities

• Ensure rotas cover operation needs and regular site reviews.
• Understand site specifications and monitor activity frequencies.
• Ensure cleaning standards meet specifications and provide cover when needed.
• Arrange and complete audits with the customer.
• Report issues to Line Manager/Compliance Manager/Account Director.
• Maintain confidentiality and positive customer relations.
• Identify opportunities to develop services on sites.
• Submit timesheets, holidays and sickness forms on time.
• Support disciplinary and grievance hearings with the Line Manager.
• Manage new starters and ensure correct ID with Lot Manager.

Skills

Customer focus

Leadership

Integrity

Attention to detail

Team leadership

Education sector customer service

Job description

OCS UK & Ireland is a leading facilities management company providing cleaning, hard services, security and catering across the UK & Ireland. We are seeking a cleaning supervisor to ensure rotas cover peak periods and to uphold site standards, while coordinating audits and maintaining effective customer relations.

Ideal candidates will have at least 2 years of cleaning supervision experience, proven leadership abilities, and strong attention to detail.