Cleaning Supervisor

Norse; Abbey Gate; On-site; GBP 8,000 - 11,000; Part time

Job summary

Medway Norse invites applications for a part-time Cleaning Supervisor role, 15 hours per week, from Monday to Friday, 15:30–18:30. The post requires managing building cleaning services to meet targets, maintaining relationships with customers and staff, and ensuring high standards of hygiene and safety.

Responsibilities include supervising cleaning teams, allocating tasks, inspecting work, coordinating stock and deliveries, and upholding COSHH and health & safety practices.

Qualifications

• Experience in supervising cleaning staff and coordinating teams.
• Strong communication skills, both written and verbal.
• Good numeracy and attention to detail.

Responsibilities

• Manage day-to-day cleaning service within contract specifications.
• Know the areas in the building covered by the services.
• Allocate work to the cleaning team and follow the cleaning specification.
• Inspect work areas and correct issues or report them.
• Lead and supervise cleaning staff daily, ensuring high quality and safety.
• Monitor health and safety performance of the team.
• Ensure staff wear uniforms and maintain personal hygiene standards.
• Conduct briefings and training to ensure product knowledge and service standards.
• Coordinate stock deliveries and maintain accurate records.
• Build good relationships with staff and schools; handle complaints and requests.
• Follow Health & Safety policies and COSHH regulations.
• Report health and safety issues to Cleaning Operations Manager.
• Model safe practices and supervise tool/equipment inspection.
• Identify faults and report them for action.
• Knowledge of manual handling and health & safety procedures.
• Experience in supervising staff in cleaning of schools/offices/corporate buildings.
• Experience using cleaning machinery (e.g., buffing machine).
• Experience in securing buildings.

Job description

Medway Norse have an exciting opportunity for a Cleaning Supervisor to join our team on a permanent basis working 15 hours per week. Working Monday to Friday 15:30 - 18:30. To provide support to manage the building and output specification so that quality and performance meet the operational targets set by the Head of Soft FM. To establish and maintain first class individual working relationships with customers and staff. Main Responsibilities:

• Responsible for all day-to-day aspects relating to the management and maintenance of the cleaning service within the contract specification.
• Have full working knowledge of the areas in the building which are covered by the services run by the Company.
• Responsible for work allocation to the cleaning team, keeping within the specified detail of the cleaning specification.
• Make regular inspections of work areas, correct any unsatisfactory housekeeping standards, correct any unsafe or unsatisfactory work conditions or report such conditions if they cannot be immediately corrected i.e. requires third party assistance.
• Lead and manage the cleaning staff on a daily basis, communicating daily targets and taking responsibility for maintaining high standards of quality, health and hygiene.
• Supervisors are responsible and accountable for their team's health and safety performance.
• Ensure a high standard of personal hygiene, appearance and general cleanliness to comply with the Company requirements, wearing company uniform as specified.
• Conduct briefings and training to ensure that staff have strong product knowledge and are able to deliver service to the standards required.
• Co-ordinate and control all aspects of stock deliveries and keep accurate and up to date records.
• Establish and maintain good relationships with all Staff and Schools, ensure that any complaints, requests.
• Maintain Health and Safety procedures at all times: Comply with all Company and Client policies and statutory regulations relating to Health & Safety, safe working practices, hygiene, cleanliness, fire and the Control of substances hazardous to health (COSHH). This will include your awareness of any specific hazards within the individual work Environments;
• Take responsibility for monitoring and reporting any health and safety issues to the Cleaning Operations Manager.
• Operate safe working practices; act as a role model and provide guidance to staff to ensure that their safety is protected.
• Instruct cleaning staff that tools and equipment are to be inspected before each use and make spot checks of tools and equipment. Be aware of the condition of the equipment to ensure that all equipment is in safe working order, checked regularly and serviced as appropriate.
• Report any faults to the Cleaning Supervisor Manager.
• Knowledge of Manual Handling procedures.
• Knowledge of Health and Safety.
• Experience of cleaning schools/offices/ corporate buildings.
• Experience using cleaning machinery e.g. buffing machine.
• Experience of securing buildings.
• Experience in the supervision of staff.
• Good communication skills both written and verbal.
• Good numeracy skills.
• To undertake, if necessary, disciplinary action up to the level delegated as appropriate.
• An enhanced DBS check will be required for our successful candidate, payment will be met by the employer We are committed to employment practices and behaviours which encourage diversity, promote equality of treatment and eliminate unlawful and or unfair discrimination.