Cleaning Supervisor

Mitie Group plc.; Enfield; On-site; GBP 27,000 - 30,000; Full time

Benefits offered by this job

Holiday entitlement

Pension contributions

Discounts to retailers

Job summary

Mitie Group plc. is seeking a Supervisor to join our warehouse cleaning and waste team in Enfield.

You will supervise equipment, cleaning practices and chemicals to guidelines, carrying out checks and reporting faults to the Site Manager. You will ensure health and safety compliance, liaise on shift operations, monitor waste through weekly procedures, and handle ad-hoc duties and customer complaints as required.

Qualifications

• Previous supervisor experience and customer focus required.
• English language assessment may be required.
• DBS check and drug/alcohol screening test may be required.

Responsibilities

• Supervise/operate cleaning equipment and practices according to guidelines.
• Carry out daily/weekly checks of machinery and report faults to the Site Manager.
• Ensure Health & Safety policies are understood and followed on shift.
• Liaise with the Site Manager during shift operations and monitor waste using weekly checklists.
• Handle customer complaints and undertake ad-hoc duties as needed.

Skills

Supervisor experience

Customer service

Organisation

Job description

Salary: £15.13 / hour

Hours: 7.5 hours/ day or 35 hours/ week

Shift Pattern: 06:00 to 14:00, 4 on / 2 off

Contract: Permanent

In your new role as Supervisor, you'll be working within a warehouse environment as part of our cleaning and waste team. You will supervise/operate specific equipment, cleaning practises and use of chemicals to the correct operational guidelines. Your duties will include carrying out daily and weekly checks of all machinery, reporting any faults to the Site Manager, ensuring that all Health & Safety is understood and adhered to, liaise with the Site Manager in shift operation, and help monitor the waste produced using the weekly checklists and monitoring procedures. All equipment will need to be reviewed, verifying that they are kept clean and equipment and materials are left secured when not in use. You will need to undertake any cleaning and ad‑hoc duties according to the needs of the business, deal with customer complaints, attend appropriate training sessions, and ensure awareness of the Company/Client statutory fire and safety regulations.

What you'll get in return:

• In return, we will offer you a wide range of excellent benefits including:
• Holiday entitlement
• Pension contributions
• Discounts to over 850 high street retailers
• Cycle to work scheme
• Access to Save as you earn scheme and share incentive plan
• A free virtual GP service
• Free hot and cold drinks

Plus, we love to recognise our colleagues for their hard work. We do this through our Mitie Stars programme and our Employee of the Month Scheme. We also involve colleagues throughout the year when we celebrate holidays and events

Qualifications:

In order to be successful in this role, you will need to have previous supervisor experience, good customer focus and service skills, the ability to prioritise workload effectively and good organisational skills. You should be able to work from your own initiative, have good awareness of Health and Safety legislation. Communicative English is essential, and you may be required to take an English language assessment. You will be required to complete the Basic Disclosure (DBS Check) and undertake a drug and alcohol screening test.