Cleaning Manager VA2944

Anabas (UK 2) Ltd; Greater London; On-site; GBP 37,000 - 40,000; Full time

Benefits offered by this job

Employee Assistance Programme

Cycle to Work scheme

Recommend a Friend incentive

Company events

Training and development opportunities

Job summary

Anabas (UK 2) Ltd in London is seeking an experienced Cleaning Manager to lead a professional cleaning team in a prestigious corporate environment. You will ensure service delivery meets high standards, safety compliance, and client satisfaction, while aligning with Anabas values.

You will manage circa 24 staff (including 2 supervisors) across day and night shifts, oversee HR and payroll for direct reports, and drive continuous improvement in quality, efficiency, and cost control in a permanent,

Qualifications

• Experience leading a cleaning/facilities team to deliver high-quality services.
• Strong people management, coaching and performance improvement skills.
• Able to plan staffing, payroll and budgets while maintaining service quality.
• Knowledge of health & safety legislation and compliance requirements.
• Fluent English with Spanish skills for communication with diverse client teams.

Responsibilities

• Ensure contract staffing levels at all times and manage HR/payroll for direct reports.
• Oversee budgets, P&L and cost efficiencies within your remit.
• Ensure cleaning activities comply with statutory requirements and H&S legislation.
• Audit performance against KPIs and client satisfaction to meet service levels.
• Provide training on COSHH, cleaning methods, and refreshers for staff.
• Handle client concerns and complaints with escalation as needed.
• Manage stock of chemicals/materials with suppliers and internal teams.
• Lead day and night shift teams and adapt to shifts as required.
• Perform cleaning duties per processes and industry standards.
• Support colleagues and management to deliver excellent service.

Skills

Cleaning management

Team leadership

Staff scheduling

Budget management

H&S compliance

English & Spanish proficiency

Job description

About Us

Anabas is a dynamic, national Facilities Management company dedicated to supporting corporate office occupiers who value a great workplace experience. We pride ourselves on delivering high standards and creating welcoming, well-maintained environments for our clients.

The Role

We are seeking a well-established, reliable and motivated Cleaning Manager to join our team at one of our prestigious client sites in London. Working as part of our professional cleaning team, you will play a key role in ensuring the workplace is clean, safe and presentable at all times. Leading and supporting a team of approximately 24 employees including 2 Supervisors across daytime housekeeping and intrusive night operation; ensuring the delivery of seamless and high-quality cleaning services within a prestigious corporate environment. Responsible for staffing, performance, quality standards, compliance, and service delivery, the successful candidate will drive operational excellence, client satisfaction, and continuous improvement while championing Anabas' values of Health & Safety, Security, Colleague Engagement, Customer Advocacy and Business Growth.

This is a permanent position working Monday to Friday 40 hours a week at an annual salary of between £37,000 and £40,000 dependent on experience.

A flexible attitude to the working hours and shift is required from the suitable applicant.

Main Duties

• Responsible for ensuring that the contract is fully staffed at all times, managing HR and payroll processes for all direct reports
• Management of budgets/P&L and cost efficiencies within the remit of your responsibilities.
• Ensure all cleaning activities are performed within the relevant statutory requirements and are totally compliant with H&S legislation.
• To ensure that service levels and standards are met by appropriate measures of auditing our performance, individual KPIs and client satisfaction.
• Provide customer service training, COSHH, cleaning methods training to all new starters and ensure refresher training is provided to current groups.
• To provide first line resolution in relation to client concerns and complaints, utilising the support of a variety of experts within the business.
• To manage stock levels of chemicals, materials and consumables, liaising with internal/external suppliers and customers of Anabas and ensure that you own your responsibilities and accountability.
• To work various shift patterns to positively and effectively manage and train both day & night teams as required.
• Carry out cleaning duties following agreed processes, systems of work, and industry standards leading by example.
• Perform any additional duties required within the cleaning scope.
• Support colleagues, supervisors and management team where needed to deliver an excellent service.

What We’re Looking For

• A positive attitude and commitment to high standards.
• Reliability and punctuality.
• Ability to work as part of a team and follow clear instructions adhering to approved operational procedures and standards
• Well established Cleaning Manager
• Excellent English & Spanish speaking and reading abilities

What We Offer

• £ 37,000 - 40,000 per anum dependent on experience
• Employee Assistance Programme.
• Recognition and Reward scheme.
• Cycle to Work scheme.
• “Recommend a Friend” incentive.
• Company events.
• Training and development opportunities.