Cleaning Contract Manager

Medirest Signature; Colwyn Bay; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading facilities management company is seeking an experienced Cleaning Contract Manager for their North Wales operations. This role involves overseeing cleaning services across 16 sites, managing a large team, and ensuring high service standards. The successful candidate will demonstrate strong leadership, financial forecasting skills, and a commitment to health and safety. The company offers a supportive work environment with substantial employee benefits, fostering an inclusive culture.

Benefits

Employee Ownership

24/7 GP access

Two paid volunteering days per year

Exclusive perks and discounts

Ongoing training and development

Wellbeing, Diversity & Inclusion initiatives

Recognition and rewards programs

Qualifications

• Experience in managing cleaning contracts.
• Strong leadership and ability to work under pressure.
• Knowledge of Health and Safety systems.

Responsibilities

• Oversee all aspects of cleaning for 16 sites.
• Maintain client relationships and service quality.
• Manage and coach local service teams.

Skills

Interpersonal communication

People management

Leadership

Motivational skills

Financial management

Commercial awareness

IT literacy

Job description

Cleaning Contract Manager

Based across North Wales including Bangor, Colwyn Bay and Rhyl

We are looking for an experiencedCleaning Contract Managerto join our growing North division overseeing a large education contract.

Reporting into the Senior Contract Manager, you'll be overseeing all aspects of cleaning for 16 sites across the North Wales region. You will have direct Line management responsibility for 60+operatives, demonstrating the energy and drive to take the contract forward.

As aCleaning Contract Manager,you will be responsible for:

• Maintaining strong client relationship with high levels of satisfaction
• Providing and maintaining the quality-of-service delivery
• Managing, recruiting, and coaching local service teams
• Carrying out ad-hoc and regular activities such as projects, reports, audits as required by and to support the Operations Manager.
• Be responsible for ensuring Health & Safety procedures and legislation is adhered to
• Looking for opportunities for continuous improvement, cost savings and account growth.

As aCleaning Contract Manager,you will have the following expertise and attributes:

• Excellent interpersonal communication and people management skills
• Excellent leadership and motivational skills, with the ability to forward plan, work under pressure and influence at a senior level
• Experience with financial forecasting, budgeting, and analysis
• Working knowledge of Health and Safety systems in the cleaning industry
• Ability to work to tight timescales
• Strong commercial awareness, financial management, and IT literacy
• Passionate, flexible, trustworthy, and innovative.

What we offer you

We believe in rewarding talent and creating a workplace where everyone feels valued. Here's what you'll get:

• Employee Ownership- You are part of our success!
• 24/7 GP access, plus mental health, wellness, financial, and legal support
• Two paid volunteering days per year- Give back to a cause that matters to you
• Exclusive perks and discounts- More than 250 deals available
• Ongoing training and development- From apprenticeships to leadership programs
• Wellbeing, Diversity & Inclusion- Our Mosaic Committee and Mental Health First Aiders are leading the way
• Recognition and rewards- Celebrating our shining stars all year round

Our Commitment to Inclusion

We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all.

Reasonable adjustments

Please let us know if there are any adjustments, we can make to support you during our recruitment process. We're happy to help

Please note: Security clearance (DBS) is required for this role

Keywords:

BangorColwyn BayRhylCleaning Contract ManagerArea ManagerFacilities ManagementCleaning