Cleaner NW-AASC

Serco Group; Lancaster; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Pension: Up to 6% contributory pension

Holidays: 25 days annual leave + bank

Training & development: 1,100+ courses

Wellbeing programmes

Discounts across retailers

Employee networks

Volunteer day

Job summary

Serco Group is seeking a Cleaner to maintain cleanliness of dispersed accommodation properties under the Asylum Accommodation and Support Services Contract (AASC). You will travel between sites in a company vehicle and ensure properties are hygienic, safe, and ready for occupancy, while upholding health and safety standards.

Role requires cleaning experience, a valid UK driving licence, and the ability to work independently with strong communication.

Qualifications

• Experience cleaning domestic properties or similar environments.
• A valid UK driving licence.
• Ability to work independently and manage workload effectively.
• Good communication and basic IT skills.
• Reliable and proactive with pride in high standards.
• Experience cleaning larger or shared households is an advantage.

Responsibilities

• Clean dispersed accommodation properties and communal areas to agreed standards.
• Travel between sites using a company vehicle to carry out cleaning duties.
• Ensure properties are hygienic, safe, and ready for occupancy when required.
• Report maintenance concerns or property issues identified during visits.
• Follow health and safety procedures and safe working practices at all times.
• Maintain welcoming environments that support residents' wellbeing.

Skills

Driving licence

Independent work

Good communication

IT skills

Job description

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Location: Lancaster
Salary:£27,300 plus company van (driving licence essential) and excellent benefits
Schedule:37.5 hours per week with flexible working hours between 8:00am and 6:00 pm, Monday to Friday

Ready to impact a better future?

As aCleanerin our Asylum Accommodation and Support Services Contract (AASC) team, you’ll help ensure that accommodation is clean, safe, and welcoming for people seeking asylum. Your work will directly support individuals and families by maintaining high standards across the properties we manage.

Through our AASC contract, we provide accommodation and support for people while their asylum claims are being processed. As part of a team committed to trust, care, innovation, and pride, you’ll play an important role in creating a positive impact on communities and helping some of the most vulnerable people in society feel safe, respected, and supported. Your work has purpose and contributes to our mission to impact a better future.

What you’ll do as a Cleaner

• Clean dispersed accommodation properties and communal areas to agreed standards
• Travel between sites using a company vehicle to carry out cleaning duties
• Ensure properties are hygienic, safe, and ready for occupancy when required
• Report any maintenance concerns or property issues identified during visits
• Follow health and safety procedures and safe working practices at all times
• Take pride in maintaining welcoming environments that support residents' wellbeing

Does this sound like you?

• Previous experience cleaning domestic properties or similar environments
• A valid UK driving licence
• Ability to work independently and manage your own workload effectively
• Good communication and basic IT skills
• A reliable and proactive approach, with pride in delivering high standards
• Experience cleaning larger or shared households would be an advantage

What we offer

• Pension: Up to 6% contributory pension scheme
• Holidays: 25 days' annual leave plus bank holidays
• Training and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression
• Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime Healthline, wellbeing app, simply health cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres
• Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel
• Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community
• Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme

Vetting and checks:

As well as checking eligibility to work in the UK, you will also complete an Occupational Health Questionnaire to help us identify and provide any support you may need to undertake the role effectively.

A little bit about us:

At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day.

Our inclusive recruitment commitment:

We prioritise your skills and potential. As a Disability Confident Leader, a top Great British Employer of Veterans, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.

• Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.
• Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions).