Claims Technician

Adjusting Appointments Limited; London; Hybrid; GBP 55,000 - 65,000; Full time

Job summary

A leading company seeks a Claims Technician to provide administrative support in their Construction & Engineering Team. The position offers a hybrid working model, combining office and remote work. Key responsibilities include managing claims processes and supporting adjusters, requiring expertise in claims administration with rigorous attention to detail.

Benefits

25 days holiday plus bank holidays

Healthcare Scheme

Pension - 8% Employer, 2% Employee

Life Assurance

Health Insurance

Qualifications

• Experience in claims administration, preferably in construction/engineering.
• Strong interest in construction-related insurance matters.
• Ability to handle high-pressure environments.

Responsibilities

• Receive new claims instructions and set up claims files.
• Manage diaries and liaise with Insured, Insurers, and Brokers.
• Assist with production of technical reports and invoicing.

Skills

Organised

Analytical

Attention to detail

Communication

IT skills

Education

Claims Administration experience

Job description

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An experienced Claims Administrator/Handler is required by a renowned Global Loss Adjusters to join their Construction & Engineering Team where you will provide full administration support to a team of Adjusters and work closely with the team of Claims Technicians handling Construction & Engineering Claims.

The role will be hybrid with a mixture of working from home and the London City Office.

Key Responsibilities

• Receiving new claims instructions
• Setting up new claims files
• Carry out risk screening and triaging
• Oversee the lifecycle of the claims process through to settlement
• Assist with the Adjuster caseloads, managing diaries, liaising with the Insured, Insurers, Brokers and all relevant parties involved throughout the Claims process
• Help with the production of technical reports
• Ensure time reporting and billing is compliant
• Assist with incoming calls/queries
• Invoicing
• Provide general administration support as and when required
  
  

About You

• Claims Administration experience (ideally construction/engineering or property related)
• A keen interest in construction related insurance matters and a willingness to learn and develop in this area
• Organised, have an analytical approach to work and have a keen eye for detail
• Enjoy working in a high-pressured environment
• Excellent IT skills including word and excel
• An exceptional communicator, verbal, written and face to face
• Be flexible with regards to travel which may be required as and when
  
  

Salary And Benefits

• Competitive Annual Basic Salary
• Hours are Monday to Friday 9.00am-5.00pm
• 25 days holiday per annum plus bank holidays
• Healthcare Scheme
• Pension - 8% Employer, 2 % Employee
• Life Assurance
• Health Insurance

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

• Industries

  Insurance

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