Claims Technician

TN United Kingdom; Kettering; Hybrid; GBP 30,000; Full time

Job summary

An established industry player is seeking an experienced Claims Technician to join their growing team. This role involves managing a portfolio of building-related losses while providing support to Surveyors and Estimators. With full training offered for those interested in field-based roles, this position is ideal for someone looking to advance their career in the insurance and property sector. Enjoy a hybrid working model with flexible hours, allowing you to balance your professional and personal life effectively. If you have a passion for property repair and excellent communication skills, this opportunity is perfect for you.

Qualifications

• Experience in an Insurance Claims/Buildings Claims environment is essential.
• Strong knowledge of property damage and repair processes.

Responsibilities

• Manage claims from cradle to grave and liaise with all parties involved.
• Support Surveyors/Estimators in writing estimates and organizing repairs.

Skills

Insurance Claims Management

Communication Skills

Organizational Skills

Team Collaboration

Job description

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An experienced Claims Technician/Handler is required to join a UK nationwide Property repair organisation who have been operating within the Insurance and Property Industry for a number of years providing a bespoke property repair and damage mitigation service for both commercial and domestic properties.

Due to substantial growth, they are now seeking a Claims specialist to join their small but vastly experienced team. As a Claims Technician you will be handling a portfolio of buildings related losses working from a desk base and supporting the team of Surveyors/ Estimators who attend site visits to assess damage and prepare schedules of works.

There is also the opportunity for anyone wanting to progress towards being a field based Surveyor/Estimator, full training and support will be provided.

Key responsibilities:

• Work closely with the Team of Surveyors/Estimators
• Manage claims from cradle to grave
• Oversee that the reinstatement to any damaged properties is completed and fully repaired
• During the process you will liaise with insureds, insurers and contractors keeping all parties up to date.
• Help and support the Team of Surveyors/Estimators with the writing of estimates, preparing schedule of works and organising contractor to carry out repairs
• Contractor management, ensuring the repair work is on track, compliant and working to industry standard

About You:

• Experience of working in an Insurance Claims/Buildings Claims environment
• Good knowledge of Buildings/Property damage and repair
• Exceptional communication skills, face to face, verbal and written
• Good organisational skills and the ability to work in a pressured environment
• Be a team player and happy to work in an office environment 3 days per week

Salary & Benefits:

• Salary up to £30,000
• hybrid working, Monday to Friday flexible working hours