Claims Specialist - Property + Construction

P&I Insurance Services; City Of London; On-site; GBP 60,000 - 67,000; Full time

Job summary

A leading insurance company is seeking a Claims Specialist for their Global Property division in London. The role involves handling complex claims, mentoring junior team members, and developing strong relationships with clients and stakeholders. Candidates should have 3-4 years of relevant experience in Lloyd's global property claims and possess strong communication skills.

Qualifications

• Minimum of 3-4 years' experience handling Lloyd's global property claims.
• Understanding of the London Market in relevant classes of business.
• Experience in insurance claims, preferably in property/construction.

Responsibilities

• Adjust property and construction claims worldwide.
• Manage third-party service providers and external legal advisors.
• Support junior colleagues with complex cases.

Skills

Relationship-building

Communication

Decision-making

Team player mentality

Education

Degree or diploma (CII or equivalent)

Tools

ECF2

Docosoft

Job description

Job Title: Claims Specialist, Global Property, Construction & Property Binders

Permanent position in London

Salary: £60,000 - £67,000 + Bonus + benefits

Ideal candidates:

Minimum of 3-4 years' experience handling Lloyd's global property claims.

Role Contribution:

As a Claims Specialist, you will handle complex claims, mentor junior team members, and build relationships with key clients and stakeholders to strengthen my clients market role.

Key Responsibilities:

• Adjust property and construction claims worldwide
• Manage third-party service providers and external legal advisors
• Develop strong working relationships with clients and brokers
• Handle Company Market and Lloyd's Syndicate claims
• Support junior colleagues with complex cases
• Evaluate coverage and reserve analysis
• Coordinate with underwriters, Risk Management, Actuarial teams, and Ceded Reinsurance team
• Record and manage claims files

Qualifications:

• Understanding of the London Market in relevant classes of business
• Experience in insurance claims, preferably in property/construction
• Strong relationship-building and communication skills
• Decision-making ability focused on results
• Team player mentality

Preferred Qualifications:

• Experience in a syndicate, company, or broker within claims
• Knowledge of ECF2 and London market systems like Docosoft
• Degree or diploma (CII or equivalent)
• Interest in property and construction

We value your unique expertise and are open to discussing how it can help achieve our goals.