Claims Specialist (80-100% working degree)

TN United Kingdom; Folkestone; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Claims Operations professional to enhance their global operations function. In this dynamic role, you'll engage in independent review and processing of claims across various business lines while ensuring data accuracy and timely execution of service level agreements. You'll also develop strong relationships with brokers and clients, contributing to projects that enhance operational efficiency. This position offers the chance to work in a hybrid environment, collaborating with a diverse, international team dedicated to making the world more resilient through effective risk management.

Qualifications

• Solid experience in the (re)insurance or financial sector is an advantage.
• Understanding of reinsurance treaties and technical clauses is a plus.

Responsibilities

• Review, analyze, and process claims transactions across various lines of business.
• Collaborate with claims managers on assigned portfolios and escalations.

Skills

Problem-solving

Communication Skills

Time Management

Analytical Skills

Education

Degree in Finance or Related Field

Job description

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Client:

Swiss Re

Location:

Folkestone, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

2797a1d7ce57

Job Views:

1

Posted:

07.05.2025

Expiry Date:

21.06.2025

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Job Description:

About the Role

Claims Operations is part of the global Operations function, which handles the in-force reinsurance business end to end.

Key responsibilities

• Independent review, analysis, and processing of claims transactions across various lines of business.
• Close collaboration with claims managers on assigned portfolios and transactions requiring escalations.
• Ensure data accuracy and consistency across internal systems.
• Perform root cause analysis and resolve identified issues collaboratively across Operations teams and other business functions, also support requirements of internal stakeholders as required.
• Ensure timely execution of KPIs, service level agreements, and turnaround times.
• Develop and maintain broker and client relationships in your portfolio.
• Complete various projects as assigned (local, cross-locational, regional, or global).

Occasional travel to Swiss Re locations or local clients/brokers might be required.

About the Team

UK Claims Operations are passionate about making the world a more resilient place and protecting the world's risks. We aim to provide our clients with fast, easy, and effective ways of conducting business.

About You

You bring a commercial mindset and a self-motivated attitude, paired with a high degree of flexibility and agility in both thought and behavior.
You can demonstrate strong problem-solving abilities and proactive critical thinking skills, allowing you to navigate complex tasks with confidence.

• Solid professional experience, preferably in the (re)insurance or financial sector is an advantage.
• Understanding of reinsurance treaties, certificates, and technical clauses is a plus.
• Ability to handle multiple activities, meet deadlines, and prioritize workload.
• Excellent communication skills, both written and verbal.
• Able to work in a virtual/remote, international, and multicultural team environment.

Is this your description? If YES, we look forward to your application!

We provide feedback to all candidates via email. If you have not heard back, please check your spam folder.

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About Swiss Re

Swiss Re is one of the world’s leading providers of reinsurance, insurance, and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage risks from natural catastrophes and climate change to cybercrime. We cover Property & Casualty and Life & Health sectors. With over 14,000 employees worldwide, we combine experience with creative thinking and cutting-edge expertise to create new opportunities and solutions for our clients.

Our success depends on building an inclusive culture that encourages diverse perspectives and innovative thinking. We promote a workplace where everyone has equal opportunities to thrive and develop professionally, regardless of age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, or other characteristics. In our inclusive and flexible environment, everyone can bring their authentic selves to work and pursue their passion for sustainability.

If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience.