Claims Specialist (80-100% working degree)

Swiss Re - Schweizerische Rückversicherungs-Gesellschaft; Folkestone; Hybrid; GBP 40,000 - 80,000; Full time

Job summary

An innovative firm is seeking a motivated individual to join their UK & Ireland Operations team in Folkestone. This role involves independent review and processing of claims transactions, ensuring data accuracy, and collaborating with various stakeholders. The ideal candidate will have a commercial mindset, strong problem-solving abilities, and excellent communication skills. This position offers the opportunity to work in a dynamic environment, contributing to the resilience of the world by managing a variety of risks. If you thrive in a collaborative setting and are eager to make an impact, this role is perfect for you.

Qualifications

• Solid experience in the (re)insurance or financial sector is preferred.
• Ability to prioritize workload and meet deadlines.

Responsibilities

• Review and process claims transactions across various lines of business.
• Collaborate with claims managers on assigned portfolios.
• Ensure data accuracy and resolve issues collaboratively.

Skills

Problem-solving

Communication Skills

Agility

Critical Thinking

Reinsurance Knowledge

Education

Degree in Finance or Business

Job description

We’re excited to offer a unique opportunity to join our UK & Ireland Operations team based in Folkestone. If you are an agile, motivated, and self-driven individual, this could be the perfect next step in your career.

About the Role

Claims Operations is part of the global Operations function, which handles the in-force reinsurance business end to end.

Key responsibilities

• Independent review, analysis, and processing of claims transactions across various lines of business
• Close collaboration with claims managers on assigned portfolios and transactions requiring escalations.
• Ensure data accuracy and consistency across internal systems
• Perform root cause analysis and resolve identified issues collaboratively across Operations teams and other business functions, also support requirements of internal stakeholders as required.
• Ensure timely execution of KPI's, service level agreements and turnaround times.
• Develop and maintain broker and client relationships in your portfolio.
• Completion of various projects as assigned (local, cross-locational, regional, or global).

Occasional travel to Swiss Re locations or local clients/brokers might be required.

About the Team

UK Claims Operations are passionate about making the world a more resilient place and protecting the world's risks. We are continuously aspiring to provide our clients with fast, easy and effective ways of conducting business.

About You

You bring a commercial mindset and a self-motivated attitude, paired with a high degree of flexibility and agility in both thought and behavior.
You are someone who can demonstrate strong problem-solving abilities and proactive critical thinking skills, allowing you to navigate complex tasks with confidence.

• Solid professional experience, preferably in the (re)insurance or financial sector is an advantage.
• Understanding of Reinsurance treaties, certs, and technical clauses is a plus.
• Ability to handle multiple activities, meet deadlines and prioritize workload.
• Excellent communication skills, both written and verbal.
• Able to work in a virtual/remote international/global/multicultural team environment

Is this your description? If YES, we cannot wait for your application!

We provide feedback to all candidates via email. If you have not heard back from us, please check your spam folder.

#Hybrid-Li

About Swiss Re

Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. We cover both Property & Casualty and Life & Health. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000 employees across the world.

Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability.

If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience.

Start your career journey with Swiss Re.