Claims Manager

JR United Kingdom; Doncaster; Remote; GBP 40,000 - 60,000; Full time

Job summary

Une entreprise innovante et dynamique dans le secteur des sinistres recherche un Team Leader pour ses opérations de réclamations. Vous serez responsable de la gestion d'une équipe dédiée à des réclamations de dommages corporels et de location de crédit, avec des opportunités de développement et de progression admises. Ce poste entièrement à distance offre une structure de soutien et un environnement collaboratif, propice à la réussite professionnelle.

Benefits

Support pour les qualifications professionnelles

Environnement amical et solidaire

Qualifications

• Compétences techniques solides en dommages corporels et location de crédit.
• Capacités managériales éprouvées.
• Dynamique et capable de travailler dans un environnement en évolution rapide.

Responsibilities

• Gérer une équipe de gestionnaires de sinistres motorisés.
• Former, développer et encadrer l'équipe.
• Assurer la conformité par le biais de contrôles de fichiers/audits.

Skills

Dommages corporels

Location de crédit

Compétences en gestion

Préparation à un environnement dynamique

Job description

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Motor Claims Team Leader (PI & Credit Hire)

Home-Based

JH-3122PC

Attractive salary plus benefits

A true ‘digital disrupter’, this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms – and delivering fantastic customer outcomes as a result!

This ‘Third Party Administrator – with a difference’ is the brain child of several insurance veterans with rich pedigrees in utilising state-of-the-art technology to tackle longstanding problems in the claims industry. Cash rich, it has been backed by a number of specialist VC firms, and has long-term agreements in place with some of the best-known MGA’s on the planet.

This is a 100% home-based role, where you will be provided with all the tools needed to make a real success of this role (including a top of the range Apple MacBook with additional screens etc), and benefiting from an extremely friendly and supportive team environment.

Due to having long-term deals in place with a number of MGA’s (each with diverse books of business), the need has arisen to appoint a Motor Claims Team Leader. Here, you will be responsible for managing a team of Motor Claims Handlers, each dealing with a caseload comprising both Personal Injury and Credit Hire cases. Your managerial duties will include training, development and coaching, allocating workloads, acting as an escalation point for complaints, and file /audit checking to ensure compliance. Whilst you will not be managing your own caseload, you will be a technical referral point for the team.

It is essential that you technically-competent within both Bodily Injury and Credit Hire Motor claims. You must also have solid managerial skills, and the ability to help a friendly and supportive environment where a fully remote-based team enjoy working to shared goals and objectives. As this dynamic firm is seen as somewhat of a ‘disrupter’ in the sometimes rather staid TPA claims sector, you must also be dynamic, able to thrive in a fast-paced and constantly-evolving environment, and be willing to challenge the status quo. Equally, as this firm is growing so rapidly, you must be willing to get involved in a variety of different projects and assignments.

You will be rewarded with an attractive basic salary (Negotiable, depending on experience), together with a range of company benefits, including support towards professional qualifications. For the ambitious, the sky really is the limit in this company. With more high-profile MGA’s being onboarded all the time, there is clearly going to be a myriad of opportunities for progression in the short, medium and longer term!

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