Claims Handler CH3

Keoghs; Liverpool; Hybrid; GBP 27,000 - 36,000; Full time

Job summary

A leading company is looking for a Claims Handler to join their Casualty Team in Liverpool. This role involves managing personal injury, product liability, and property damage claims, ensuring quality service and compliance with client standards. If you're experienced in casualty claims and have strong communication skills, this position could be the next step in your legal journey.

Benefits

25 days holiday per year

Simply Health Care Cash Plan

WeCare 24/7 online GP

Pension contribution

Cycle to Work Scheme

Qualifications

• Minimum 2 years casualty claims handling experience required.
• Experience dealing with claims quantum up to £25k.
• Supervisory experience is desirable.

Responsibilities

• Manage a caseload of Public Liability, Employers Liability, Product Liability & Property Damage claims.
• Maintain accurate data on the case management system.
• Attend client review meetings and assist with client project work.

Skills

Attention to detail

Communication skills

Negotiation skills

Organisational skills

Client care skills

Teamwork ability

Job description

Keoghs Liverpool, England, United Kingdom

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Keoghs Liverpool, England, United Kingdom

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Description

Is it time to open new doors in your legal journey? If so we are seeking a Claims handler to join our Casualty Team. The claims handler will be responsible for managing a caseload of PL & EL claims up to a reserve value of £30,000. This includes personal injury, product liability and property damage. The handler will manage the claim from inception to settlement pre litigation.

Department: Legal

Location: Liverpool

Description

Is it time to open new doors in your legal journey? If so we are seeking a Claims handler to join our Casualty Team. The claims handler will be responsible for managing a caseload of PL & EL claims up to a reserve value of £30,000. This includes personal injury, product liability and property damage. The handler will manage the claim from inception to settlement pre litigation.

Key Accountabilities

• To pro-actively manage a caseload of Public Liability, Employers Liability, Product Liability & Property Damage claims
• Maintain accurate data on relevant case management system
• Comply with set client SLA’s
• Ensure quality service standards and productivity levels are maintained to a high standard
• Allocate new claims and set strategies
• Carry out supervisory tasks appropriate to level
• Assist with training and mentoring team members
• Undertake appropriate additional tasks provided by the Team Leader
• Attend Client review meetings and assist with client project work where applicable
• Build and maintain excellent relationships with Clients
  
  

Working Hours
35 hours per week
Monday – Friday 9am – 5pm with 1 unpaid hour for lunch
Primary location for this role is Liverpool Office. This is a hybrid role working 1 day in the office and 4 days from home.

Experience, Skills and Qualifications

• Minimum 2 years casualty claims handling experience
• Experience dealing with quantum up to £25k
• Excellent attention to detail
• Strong communication and negotiation skills
• Strong organisational skills
• Supervisory experience is desirable
• Excellent client care and customer service skills
• Ability to manage own volume workload via task management
• Ability to work as a team and independently
  

Values

Our culture is focused on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do;

Our Values
We are connected
We are Dynamic
We are Innovative
We succeed together

Benefits

• 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
• Simply Health Care Cash Plan
• WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
• Death In Service – after 1 years’ service
• Pension Contribution based 5% Employee / 3% Employer
• Cycle to Work Scheme*
• Tech Scheme*
• Season Ticket Loan*
• Gym Flex*
• Access to Online Discount Sites
• Discounted Gourmet Society Membership
• Discounted Tickets for Merlin Attractions nationwide
• Discounts at local retail outlets

*after successfully completing probation

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

• Industries

  Law Practice

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