Claims Handler CH1

Davies; Liverpool; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in the legal sector is seeking a Claims Handler to join their Casualty Team in Liverpool. The role involves managing Public Liability claims and ensuring high service standards. Ideal candidates will have a law degree and relevant experience. The position offers a supportive work environment and various benefits, including a pension scheme and health care options.

Benefits

Davies Incentive Plan

25 days holiday per year

Simply Health Care Cash Plan

WeCare – 24/7 online GP

Death in Service

Pension contribution

Cycle to Work Scheme

Tech Scheme

Season Ticket Loan

Gym Flex

Qualifications

• 6 months relevant experience, law degree or equivalent required.
• Ability to manage own workload and work as part of a team.

Responsibilities

• Manage a caseload of Public Liability claims from inception to settlement.
• Maintain accurate data on the case management system.
• Comply with client SLAs and ensure service quality.

Skills

Attention to Detail

Communication

Negotiation

Organisational Skills

Client Care

Education

Law Degree

Job description

Claims Handler CH1

Department: Legal

Employment Type: Permanent - Full Time

Location: Liverpool

Description

Ready to take your legal career to the next level? We are seeking a Claims Handler to join our Casualty Team.

The Claims Handler will be responsible for managing a caseload of Public Liability claims up to a reserve value of £10,000. This includes personal injury, product liability, and property damage. The handler will manage claims from inception to settlement pre-litigation.

Key Accountabilities

1. Proactively manage a caseload of Public Liability & Property Damage claims.
2. Maintain accurate data on relevant case management system.
3. Comply with set client SLAs.
4. Ensure quality service standards and productivity levels are maintained to a high standard.
5. Undertake additional tasks as provided by the Team Leader.

Working Hours

35 hours per week, Monday – Friday, 9am – 5pm with 1 unpaid hour for lunch. The primary location for this role is the Liverpool Office.

Experience, Skills, and Qualifications

• 6 months relevant experience, law degree, or equivalent.
• Excellent attention to detail.
• Strong communication and negotiation skills.
• Strong organisational skills.
• Excellent client care and customer service skills.
• Ability to manage own workload via task management.
• Ability to work as part of a team and independently.

Values

Our culture focuses on making Keoghs sustainable and successful for our people and clients. Our four core values are:

• We are connected
• We are dynamic
• We are innovative
• We succeed together

Benefits

• Davies Incentive Plan
• 25 days holiday per year, increasing with service (opportunity to buy & sell 3 days)
• Simply Health Care Cash Plan
• WeCare – 24/7 online GP, mental health support, and virtual wellbeing services
• Death in Service – after 1 year of service
• Pension contribution: 5% Employee / 3% Employer
• Cycle to Work Scheme*
• Tech Scheme*
• Season Ticket Loan*
• Gym Flex*
• Access to online discount sites
• Discounted Gourmet Society Membership
• Discounted tickets for Merlin Attractions nationwide
• Discounts at local retail outlets

*after successfully completing probation.