Claims Handler CH1

Davies; Liverpool; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading company in Liverpool is seeking a Motor Claims Handler to manage pre-litigated motor claims. This full-time role offers a supportive environment for starting a career in law, with hybrid working options and various benefits.

Benefits

25 days holiday per year

Hybrid working

Simply Health Care Cash Plan

Pension contribution

Davies Incentive Plan

WeCare health and wellbeing support

Cycle to Work Scheme

Access to online discounts

Qualifications

• Experience handling motor claims and litigated liability disputes.
• Client handling experience and proficiency in Microsoft Office.

Responsibilities

• Manage a caseload of pre-litigated motor claims from inception to settlement.
• Identify cases suitable for early litigation with high success prospects.

Skills

Customer service

Negotiation

Communication

Organizational skills

Attention to detail

Time management

Tools

Microsoft Word

Microsoft Excel

Job description

Claims Handler CH1

Department: Claims Management

Employment Type: Permanent - Full Time

Location: Liverpool

Description

We are seeking a Motor Claims Handler to join our team, managing a caseload of Pre Litigated Motor Claims. This role offers an opportunity to start a new career in law within a supportive environment.

Benefits

• 25 days holiday per year, increasing with service (option to buy & sell 3 days)
• Hybrid working (1 day in the office, 4 days from home)
• Simply Health Care Cash Plan
• Pension contribution: 5% employee / 3% employer

Key Accountabilities

• Manage a caseload of pre-litigated motor claims from inception to settlement efficiently
• Identify cases suitable for early litigation with high success prospects and low risk
• Deliver high levels of service and maintain productivity
• Collaborate with colleagues to ensure excellent service
• Accurately input and maintain data

Working Hours

35 hours per week, Monday to Friday, 9am to 5pm, including 1 hour for lunch.

This is a hybrid role, working 1 day in the office and 4 days from home.

Experience, Skills, and Qualifications

• Experience handling motor claims and litigated liability and quantum disputes
• Experience with repair documentation and quoting case law
• Client handling experience and proficiency in Microsoft Word, Excel, and email
• Customer service skills, attention to detail, negotiation, communication, and organizational skills
• Excellent time management and ability to work independently and as part of a team

Values

Our culture focuses on sustainability and success for our people and clients. Our four core values are:

• We are connected
• We are dynamic
• We are innovative
• We succeed together

Additional Benefits

• Davies Incentive Plan
• Additional holiday entitlement based on service
• WeCare health and wellbeing support
• Death in Service after 1 year
• Cycle to Work Scheme, Tech Scheme, Season Ticket Loan, Gym Flex (post-probation)
• Access to online discounts, Gourmet Society, Merlin Attractions, and local retail discounts