Claims Handler CH1

Keoghs; Liverpool; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading law practice in Liverpool is seeking an entry-level Claims Handler to join their Casualty Team. The role involves managing Public Liability claims from inception to settlement. Ideal candidates will have strong communication and organisational skills, with a law degree or relevant experience. The position offers a supportive environment and various benefits, including a health care cash plan and generous holiday allowance.

Benefits

Davies Incentive Plan

25 days holiday per year

Simply Health Care Cash Plan

24/7 online GP

Death In Service

Pension Contribution

Cycle to Work Scheme

Tech Scheme

Season Ticket Loan

Gym Flex

Qualifications

• 6 months relevant experience or law degree or equivalent.

Responsibilities

• Manage a caseload of Public Liability claims up to £10,000.
• Maintain accurate data on case management systems.
• Ensure quality service standards are maintained.

Skills

Attention to Detail

Communication

Negotiation

Organisational Skills

Client Care

Task Management

Education

Law Degree

Job description

Keoghs Liverpool, England, United Kingdom

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Keoghs Liverpool, England, United Kingdom

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Description

Ready to take your legal career to the next level? If so, we are seeking a claims handler to join our Casualty Team.

Department: Legal

Location: Liverpool

The claims handler will be responsible for managing a caseload of Public Liability claims up to a reserve value of £10,000. This includes personal injury, product liability, and property damage. The handler will manage the claim from inception to settlement pre-litigation.

Key Accountabilities:

1. Proactively manage a caseload of Public Liability & Property Damage claims.
2. Maintain accurate data on relevant case management systems.
3. Comply with set client SLA’s.
4. Ensure quality service standards and productivity levels are maintained to a high standard.
5. Undertake additional tasks provided by the Team Leader.

Working Hours: 35 hours per week, Monday – Friday 9am – 5pm with 1 unpaid hour for lunch. The primary location for this role is the Liverpool Office.

Experience, Skills, and Qualifications:

1. 6 months relevant experience or law degree or equivalent.
2. Excellent attention to detail.
3. Strong communication and negotiation skills.
4. Strong organisational skills.
5. Excellent client care and customer service skills.
6. Ability to manage own workload via task management.
7. Ability to work independently and as part of a team.

Values:

Our culture focuses on sustainability and success for our people and clients. Our four core values are:

• We are connected
• We are dynamic
• We are innovative
• We succeed together

Benefits:

• Davies Incentive Plan
• 25 days holiday per year, increasing with service (opportunity to buy & sell 3 days)
• Simply Health Care Cash Plan
• WeCare – 24/7 online GP, mental health support, and wellbeing resources
• Death In Service – after 1 year of service
• Pension Contribution: 5% Employee / 3% Employer
• Cycle to Work Scheme*
• Tech Scheme*
• Season Ticket Loan*
• Gym Flex*
• Access to Online Discount Sites
• Discounted Gourmet Society Membership
• Discounted Tickets for Merlin Attractions nationwide
• Discounts at local retail outlets

*after successfully completing probation.

Seniority level: Entry level

Employment type: Full-time

Job function: Finance and Sales

Industries: Law Practice

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