Claims Handler – Casualty, 12-Month FTC, Growth & Training

Davies Group; Scotland; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Exclusive Rewards Platform

Generous Holiday Allowance

Professional Growth

Job summary

Davies Group is seeking an experienced Claims Handler for a 12 month fixed-term contract in the UK. You will join the Casualty team, handling major client claims with training and support provided.

The role emphasizes proactive service, evidence gathering, and effective resolution. Key duties include liaising with insurers and policyholders, investigating claims, gathering evidence, and reporting on indemnity and liability.

Qualifications

• Experience managing claims from cradle to grave.
• Experience with Property and Liability claims.
• Knowledge of Civil Procedure Rules and the Claims Portal.
• Commitment to outstanding customer service.
• Ability to manage a personal caseload and stay adaptable.

Responsibilities

• Liaise with insurers, policyholders and brokers.
• Investigate and allocate claims, refer for on-site where needed.
• Gather evidence and documentation for each claim.
• Determine actions to resolve each case and negotiate within authority.
• Prepare detailed reports on indemnity, liability, quantum and tactics.
• Maintain proactive communication with all parties and adhere to procedures.
• Manage reserves and participate in company training and development.

Skills

Claims handling

Property claims

Liability claims

Injury valuation

Civil Procedure Rules

Customer service

Team player

Caseload management

Tools

Claims Portal

Job description

Davies Group is seeking an experienced Claims Handler for a 12 month fixed-term contract in the UK. You will join the Casualty team, handling major client claims with training and support provided.

The role emphasizes proactive service, evidence gathering, and effective resolution. Key duties include liaising with insurers and policyholders, investigating claims, gathering evidence, and reporting on indemnity and liability.