Claims handler

Barker Munro Recruitment Ltd; United Kingdom; Remote; GBP 23,000 - 25,000; Full time

Job summary

Join a forward-thinking recruitment firm as a Claims Handler, where you will manage household subsidence claims from the comfort of your home. This role offers a unique opportunity to deliver exceptional customer service while handling claims and liaising with clients and contractors. With a focus on training and professional development, you will be supported in obtaining the Chartered Institute of Loss Adjusters' Cert CILA qualification. Enjoy a flexible work environment, a generous benefits package, and the chance to make a real impact in the insurance industry. If you're organized, diligent, and ready to take on new challenges, this position is perfect for you.

Benefits

Healthcare

Pension

Life Assurance

Group Income Protection

25 Days Holiday

Qualifications

• Experience in claims handling is essential for this role.
• Candidates must be committed to obtaining the Cert CILA qualification.

Responsibilities

• Act as the first point of contact for clients regarding subsidence claims.
• Manage claims efficiently while maintaining a robust diary system.

Skills

Claims Handling Experience

Communication Skills

Negotiation Skills

Customer Service

Organizational Skills

Flexibility

Education

Chartered Institute of Loss Adjusters' Cert CILA

Job description

Claims Handler

£23,000 – £25,000

Remote / Home Based

Barker Munro Recruitment is delighted to offer this opportunity to work from home for an experienced Insurance Claims Handler. You will be trained to deal with a portfolio of household subsidence claims.

As a Subsidence Claims Handler, you will be the first point of contact for clients and their customers. You'll support them with any queries while achieving key milestones by maintaining a robust diary system. You'll recommend payments, produce client reports and letters, and liaise with contractors and other external suppliers to achieve the most efficient outcome.

You will be trained to deliver an exceptional customer experience through proactive management of subsidence claims, which you will manage to conclusion.

We are seeking candidates with previous claims handling experience who are committed to gaining the relevant knowledge and obtaining the Chartered Institute of Loss Adjusters' Cert CILA qualification. You should be organized, diligent, and able to run tasks through to completion. Candidates should be conscientious and hardworking in order to achieve the required results, as well as being flexible and adaptable during times of high volumes.

Applicants should have good communication and negotiation skills and be able to offer excellent customer service.

This role is a 35-hour week, Monday to Friday, plus 25 days holiday plus bank holidays. You will receive an impressive benefits package including healthcare, pension, life assurance, and group income protection.

This is a home working opportunity for experienced candidates across the UK; however, if you're based near any of their offices, you'll be welcome to spend time there meeting colleagues and working in a comfortable environment.

If you would like to apply for this remote working Claims Handler role, please send your CV to Barker Munro Recruitment using the relevant link.