Claims Handler

JR United Kingdom; Stourbridge; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

An exciting opportunity awaits an experienced Commercial Claims Handler to join a dynamic and supportive international business. This hybrid role offers the perfect blend of flexibility and professional growth, allowing you to manage and resolve complex commercial insurance claims. You'll collaborate with internal teams and external partners, analyze claims data to identify trends, and negotiate favorable outcomes. Join a leading global insurance group that values employee development and fosters a collaborative culture. If you're ready to make a significant impact in a close-knit team, this is the perfect opportunity for you.

Qualifications

• Experience in managing commercial insurance claims from start to finish.
• Strong knowledge of insurance principles and claims procedures.

Responsibilities

• Manage a portfolio of commercial insurance claims ensuring timely resolutions.
• Build strong relationships with clients, insurers, and brokers.

Skills

Commercial Insurance Claims Handling

Negotiation Skills

Client Management

Data Analysis

Communication Skills

Education

GCSEs in Maths and English

A-levels

CII/CILA Qualifications

Job description

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Are you an experienced Commercial Claims Handler looking to join a dynamic and supportive international business? An exciting opportunity has arisen to join a leading global insurance group, renowned for its collaborative culture, forward-thinking approach, and commitment to employee growth.

This hybrid role, based out of Stourbridge, offers the perfect balance of flexibility and professional development. You’ll be part of a close-knit team that plays a pivotal role in managing and resolving complex commercial insurance claims for a wide-ranging client base.

The Role:

• Managing a portfolio of commercial insurance claims from start to finish, ensuring timely and accurate resolutions.
• Working closely with internal teams and external partners to facilitate efficient claims handling.
• Analysing claims data to identify trends, mitigate risk, and support strategic improvements.
• Building strong, trust-based relationships with clients, insurers, and brokers.
• Attending client sites when necessary to investigate claims and support swift settlements.
• Negotiating with insurers to secure favourable outcomes in line with policy terms.

Your Experience:

• Solid experience in handling commercial insurance claims, ideally within a brokerage environment.
• Strong knowledge of insurance principles, policy coverage, and claims procedures.
• Excellent communication, negotiation, and client management skills.
• GCSEs in Maths and English (or equivalent) required; A-levels and/or CII/CILA qualifications desirable.

The Package:

• Stourbridge
• Hybrid working – 3 days in the office, 2 days from home