Claims Handler

TN United Kingdom; Manchester; Hybrid; GBP 25,000 - 45,000; Full time

Job summary

An established industry player is seeking a Commercial Property Claims Handler to investigate and resolve claims efficiently. This role emphasizes excellent customer service and teamwork, ensuring that clients receive the support they need throughout their claims journey. With a commitment to employee development and a hybrid working model, this opportunity allows you to thrive in a supportive environment while making a meaningful impact in the insurance sector. Join a passionate community dedicated to excellence and innovation.

Benefits

Pension contributions up to 11%

Hybrid working model

Continuous development opportunities

Qualifications

• Experience as a Commercial Property or General Insurance Claims Handler is preferred but not essential.
• Ability to meet deadlines and support customers throughout the claims journey.

Responsibilities

• Investigate and advance claims to closure effectively.
• Support customers and brokers throughout the claims process.

Skills

Customer Service Skills

Teamwork

Process Improvement Understanding

Job description

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Commercial Property Claims Handler

As a Commercial Property Claims Handler, you will be responsible for appropriately and promptly investigating and advancing claims to closure, to achieve business goals and meet the defined customer service proposition.

You will ensure that customers and brokers are supported throughout the claims journey by utilising agreed-upon claims processes.

You will enjoy utilising your technical knowledge to resolve queries, settle claims, and impart knowledge to others.

About you

Ideally, you will have previous experience working as a Commercial Property or General Insurance Claims Handler. However, this experience is not essential as full support and training will be available for the right candidate.

In addition, you will have excellent customer service skills, be able to work as part of a team, meet deadlines, and understand process improvements.

What we offer you

At RSA, we put our people first. We have adopted hybrid working as standard to give you a better work/life balance and a flexible working mindset. This is complemented by a comprehensive range of benefits, including pension contributions of up to 11%, supporting you now and in the future.

We offer countless opportunities for continuous development within a diverse and passionate community of industry experts. You’ll be empowered to be your best self, do your best work, and make a meaningful impact. Our employee promise encourages you to shape the future, win as a team, and grow with us.