Claims Handler

www.topfinancialjobs.co.uk - Jobboard; Manchester; On-site; GBP 29,000 - 35,000; Full time

Job summary

An excellent opportunity awaits you as a Claims Handler with a dynamic insurance broker. In this varied role, you will handle a diverse range of claims across commercial and personal lines, including property damage and business interruption. Your expertise will be crucial in assessing claims, negotiating settlements, and ensuring compliance with regulatory guidelines. Join a supportive team that values professional development and offers competitive benefits, including a generous annual leave package and workplace pension scheme. Take the next step in your insurance career and make a meaningful impact in this rewarding position.

Benefits

25 days annual leave

Workplace pension scheme

Life assurance

Private medical insurance

Support towards CII qualifications

Regular training opportunities

Employee Assistance Programme

Qualifications

• 3+ years of experience in commercial insurance claims.
• Strong understanding of various claims classes is desirable.

Responsibilities

• Assess and review insurance claims for liability and coverage.
• Negotiate settlements with claimants and insurers.
• Maintain clear communication throughout the claims process.

Skills

Attention to Detail

Negotiation Skills

Analytical Skills

Time Management

Teamwork

Education

5 GCSEs A-C (or equivalent)

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

• 25 days annual leave, plus additional time off over Christmas (not deducted from your holiday allowance)
• Workplace pension scheme with 5% employer matched contribution
• Life assurance 2x annual salary death-in-service benefit
• Private medical insurance (upon successful completion of probation)
• Support towards CII qualifications
• Regular and varied training opportunities
• Employee Assistance Programme wellbeing support when you need it

An excellent opportunity has arisen for an experienced Claims Handler to join a dynamic, independent chartered commercial insurance broker. You ll play a key role in handling a diverse range of claims across both commercial and personal lines.

This is a varied and rewarding role with exposure to a wide spectrum of claims such as:

• Property Damage
• Business Interruption
• Equipment Breakdown
• Employers and Public Liability
• Professional Indemnity
• Directors & Officers Liability
• Motor & Motor Fleet

Main Responsibilities:

• Assess and review insurance claims to determine liability and policy coverage
• Acknowledge new claims promptly and maintain clear communication with clients and insurers throughout the claims process
• Investigate claims thoroughly, gathering evidence and documentation as required
• Negotiate settlements with claimants, insurers, and third parties
• Ensure all claims are processed efficiently and within regulatory guidelines (FCA)
• Maintain accurate and up-to-date records for all claims activity
• Operate a robust diary system to ensure timely follow-ups and resolution
• Consistently deliver high levels of customer service and promote best practices
• Build and maintain strong relationships with both clients and insurers
• Stay informed about industry developments, particularly in insurance and childcare sectors
• Support Account Executives with detailed claims reports on larger or complex cases
• Take part in training, assessment, and ongoing personal development within your T&C scheme

What We re Looking For:

Experience & Qualifications:

• Minimum of 3 years' experience in commercial insurance claims
• Minimum of 5 GCSEs A-C (or equivalent) including Maths and English
• Familiarity with a range of claims classes is highly desirable

Key Skills:

• Excellent attention to detail and high levels of accuracy
• Confident negotiator with strong analytical skills
• Proficient in Microsoft Word, Excel, and Outlook
• Effective time management and ability to prioritise tasks
• Team-oriented with a proactive attitude

Description:

Claims Handler

Bolton

Up to £35,000

Monday to Friday

Why Join?

• Competitive salary and benefits package
• 25 days annual leave, plus additional time off over Christmas (not deducted from your holiday allowance)
• Workplace pension scheme with 5% employer matched contribution
• Life assurance 2x annual salary death-in-service benefit
• Private medical insurance (upon successful completion of probation)
• Support towards CII qualifications
• Regular and varied training opportunities
• Employee Assistance Programme wellbeing support when you need it

An excellent opportunity has arisen for an experienced Claims Handler to join a dynamic, independent chartered commercial insurance broker. You ll play a key role in handling a diverse range of claims across both commercial and personal lines.

This is a varied and rewarding role with exposure to a wide spectrum of claims such as:

• Property Damage
• Business Interruption
• Equipment Breakdown
• Employers and Public Liability
• Professional Indemnity
• Directors & Officers Liability
• Cyber, Terrorism & Financial Crime
• Motor & Motor Fleet

Main Responsibilities:

• Assess and review insurance claims to determine liability and policy coverage
• Acknowledge new claims promptly and maintain clear communication with clients and insurers throughout the claims process
• Investigate claims thoroughly, gathering evidence and documentation as required
• Negotiate settlements with claimants, insurers, and third parties
• Ensure all claims are processed efficiently and within regulatory guidelines (FCA)
• Maintain accurate and up-to-date records for all claims activity
• Operate a robust diary system to ensure timely follow-ups and resolution
• Consistently deliver high levels of customer service and promote best practices
• Build and maintain strong relationships with both clients and insurers
• Stay informed about industry developments, particularly in insurance and childcare sectors
• Support Account Executives with detailed claims reports on larger or complex cases
• Take part in training, assessment, and ongoing personal development within your T&C scheme

What We re Looking For:

Experience & Qualifications:

• Minimum of 3 years' experience in commercial insurance claims
• Minimum of 5 GCSEs A-C (or equivalent) including Maths and English
• Familiarity with a range of claims classes is highly desirable

Key Skills:

• Strong verbal and written communication
• Excellent attention to detail and high levels of accuracy
• Confident negotiator with strong analytical skills
• Proficient in Microsoft Word, Excel, and Outlook
• Effective time management and ability to prioritise tasks
• Team-oriented with a proactive attitude

Interested in being part of a supportive and ambitious team? Apply now and take the next step in your insurance career with us.