Commercial Claims Handler

Brown & Brown, Inc.; Ipswich; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Competitive salary package

Joint pension contribution scheme

Career progression

Job summary

Brown & Brown, Inc. is searching for an experienced Claims Handler to join their teams in Ipswich and Martlesham. The selected candidate will manage a caseload of claims and ensure adherence to company procedures while delivering high-quality customer service.

The position offers a competitive salary, joint pension contributions, and opportunities for career progression. Candidates should have at least 5 years of experience in a claims environment, ideally in brokers or insurers.

Qualifications

• Experience in claims handling across various sectors.
• Preferred broker experience or insurer experience considered.
• Understanding of insurance claims and products.

Responsibilities

• Manage claims from notification through to settlement.
• Check that coverage applies and keep stakeholders updated.
• Negotiate settlements with insurers and issue cheques.

Skills

Claims handling

Insurance knowledge

IT skills

Negotiation skills

Education

Minimum 5 years working in a claims environment

Job description

## Claims HandlerApplylocations: Ipswich, England, United Kingdomtime type: Full timeposted on: Posted Yesterdayjob requisition id: R26\_0000002025Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.**Title: Claims Handler Location: Ipswich & Martlesham Salary: Negotiable + Benefits** **Overview:**We are currently looking for an experienced claims handler to join the lively and welcoming teams in Ipswich and Martlesham (nr.Ipswich). You will work in both offices, albeit predominantly based in Martlesham.Our offices consists of a wealth of experience enabling the provision of independent advice and specialist expertise in various trade sectors whether it be construction, manufacturing, transport, process or the food industries. The objective being to provide unbiased and informed choice, fantastic customer service and market buying power that delivers the right insurance protection.In this role you will proactively manage a caseload of claims from notification through to settlement. The role includes but is not limited to checking that cover applies, creating the necessary file/record and if applicable, keeping the Director/Account Executive/Handler up to date with the present position on various insurance claims.This is a good long term opportunity that will suit a person looking to further their career in insurance at an international broker.**The day to day:*** Handle claims allocated, including the creation of records and claim files, chasing clients and insurers for outstanding documents, chasing claims to a satisfactory conclusion, appointing Loss Adjusters/Engineers where appropriate, negotiating settlement with insurers, issuing settlement cheques for applicable claims and maintaining accurate computer records.* Produce statistics and information as required by Directors/Account Executives/Handlers on claims for clients.* Establish links with clients, Insurers, loss adjusters, engineers and other relevant parties.* Attend client meetings where appropriate.* Be conversant with and adhere to the Company’s Complaints Procedures.* Be conversant with Company Procedures Manual and the requirements of the FCA and to implement and maintain procedures as stipulated.* Ensure compliance with Health and Safety legislation and requirements and to highlight and report any relevant situations.**What’s on offer:*** Competitive/Negotiable salary package & additional benefits* Joint pension contribution scheme* Career progression**Your Experience:*** Minimum 5 years working in a claims environment.* Broker experience preferred but insurer experience considered.* Cross claims handling experience including motor, property, transit and liability.* Excellent understanding of insurance claims, products and wordings.* Good IT skills and ability with systems and procedures/processes.We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.