Commercial Claims Handler

Aston Charles; Leeds; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Flexible working options

Support for professional qualifications

Generous salary negotiable around £40,000

Job summary

A leading insurance broker in North Leeds is seeking a Commercial Claims Handler to manage a diverse caseload. This is a unique opportunity to work in a supportive environment that encourages personal and professional development, with roles potentially evolving into managerial and client-facing positions.

Qualifications

• Experience in claims handling, ideally in a broking or adjusting background.
• Supervisory or managerial experience preferred for elevated responsibilities.
• Strong negotiation and client relation management skills are a plus.

Responsibilities

• Handle a caseload of circa 300 files across various sectors.
• Progress claims from notification through to final settlement.
• Assume senior responsibilities involving coaching and mentoring.

Skills

Claims Handling

Supervisory Experience

Client Relations

Negotiation

Education

Professional Qualifications under the Chartered Insurance Institute

Job description

This broker doesn’t believe in gimmicks, and has no call centres or self-service online portals - just teams of dedicated insurance professionals who pride themselves on offering a first-class, personalised service. This client-centric approach is clearly serving it well; the company is enjoying a sustained period of growth, and is now recognised as one of the top 100 brokers in the country.

This growth comes organically, as well as through winning impressive volumes of high quality new business, and making well thought out acquisitions of other, complimentary, broking houses. It is as a result of this growth that the need has arisen to appoint an additional Commercial Claims Handler to join the team within their plush office in North Leeds, ideally in a senior capacity.

Here, you will handle a caseload of circa 300 files, and whilst these can be tweaked initially to reflect your experience to date, they will eventually cover a wide range of losses such as EL, PL, Products Liability, PI, D&O, Property and Motor. As one would expect from one of the country’s largest independent brokers, these claims could be arising from almost any conceivable sector, from motor traders and construction clients, through to tech firms and members of the professions (and everything in-between!) It is fair to say that this broker’s Claims Handlers are much more heavily involved than at many competing firms, and you will play a key part in progressing claims from notification through to final settlement, ensuring that your clients receive the best possible settlement in line with their coverage.

Whilst we welcome applications from candidates with more limited exposure to claims handling (gained at either a broker, insurer or adjusting background), we are particularly keen to hear from candidates with some supervisory or managerial experience, who could also assume more ‘senior’ responsibilities within the team, such as coaching, mentoring or being involved in a number of projects across the business.
This firm is well-known for promoting from within, and it is entirely feasible that your role could develop into a managerial, or client-facing Claims Executive position.

You will receive a generous basic salary (entirely negotiable but anticipated to be to circa £40,000), plus a comprehensive range of benefits, including support towards professional qualifications under the Chartered Insurance Institute. This firm also supports flexible-working, and you will be welcome to do this upon completion of your probation.

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