Claims Handler

TN United Kingdom; Bristol; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

A leading organization in the insurance sector is seeking an experienced Claims Handler to join a dynamic and supportive team. This role involves managing professional indemnity claims, negotiating settlements, and ensuring client satisfaction. You'll work in a thriving department that values diversity and inclusion while providing flexible hybrid working arrangements. If you're committed to delivering high-quality service and eager to develop your career in a collaborative culture, this is the opportunity for you.

Benefits

Flexible working arrangements

Supportive culture

Opportunities for growth

Diversity and inclusion initiatives

Qualifications

• Solid experience in claims handling, particularly in professional indemnity.
• Strong communication and relationship-building skills.

Responsibilities

• Manage claims from initial notification to resolution.
• Negotiate settlements within delegated authority.
• Maintain accurate case records on the electronic case management system.

Skills

Claims Handling

Communication Skills

Relationship Building

Commercial Mindset

Job description

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Location: Bristol (Hybrid working available)

Are you an experienced Claims Handler looking for a dynamic and supportive team? Our client, a leading organisation in the insurance sector, is seeking a motivated individual to manage professional indemnity claims. Join a thriving department that provides outsourced claims management services on behalf of top insurers, working with a diverse client base across multiple sectors.

Key Responsibilities:

• Manage claims from initial notification to resolution, ensuring thorough investigation and appropriate responses.
• Negotiate settlements within delegated authority, balancing efficiency and fairness.
• Maintain accurate case records on the electronic case management system.
• Report regularly to insurers and ensure adherence to both internal and insurer KPIs and SLAs.
• Proactively manage a caseload to avoid litigation and ensure effective resolutions.
• Identify and report potential risks, supporting the Head of Claims with insights on trends.
• Build strong relationships with insured professionals, insurers, and suppliers.

What We're Looking For:

• Solid experience in claims handling, particularly in professional indemnity.
• Strong communication and relationship-building skills.
• A commercial mindset with the ability to meet deadlines and manage caseloads efficiently.
• Commitment to delivering high-quality service and ensuring client satisfaction.
• A proactive approach to self-development and staying updated with industry changes.

Why Apply?

• Join a company that values diversity, equity, and inclusion.
• Benefit from flexible and hybrid working arrangements.
• Be part of a supportive, collaborative culture that encourages growth and innovation.

If you're ready to take your career to the next level, apply today and become a part of this dedicated and forward-thinking team!