Claims Coordinator — Property & Insurance Services

Time Appointments Ltd; Essex; In loco; GBP 22.000 - 30.000; Tempo pieno

Descrizione del lavoro

Time Appointments Ltd in the United Kingdom is seeking an Insurance Claims Coordinator to join our growing property and insurance services team. You will manage a varied caseload, coordinate with local authorities, solicitors, contractors and policyholders, and ensure cases progress efficiently against deadlines and KPIs.

The ideal candidate will be organised, proactive and communicative, with experience in claims administration and office support, delivering accurate records and high-quality

Competenze

• Experience in claims administration within insurance or property services.
• Strong organisational skills and attention to detail.
• Ability to prioritise and communicate with stakeholders.

Mansioni

• Manage an allocated caseload from initial instruction through to completion.
• Monitor workloads, dashboards and outstanding queries to ensure cases progress within timescales and KPIs.
• Handle inbound and outbound telephone calls and respond to enquiries via email.
• Liaise professionally with third parties including local authorities, solicitors, contractors, policyholders and the public.
• Coordinate the delivery of services and products per client requirements and standards.
• Maintain accurate records of communications, documentation and case activity.
• Monitor case progress and resolve issues or delays.
• Support quality assurance processes to ensure high standards of service.
• Raise invoices and assist with checking, proofing and issue of final reports.
• Work collaboratively with colleagues and external stakeholders to achieve successful outcomes.
• Ensure all work is completed accurately and professionally.

Conoscenze

Claims admin

Insurance

Property services

Loss adjusting

Surveying support

Office admin

Attention to detail

Communication

Descrizione del lavoro

Time Appointments Ltd in the United Kingdom is seeking an Insurance Claims Coordinator to join our growing property and insurance services team. You will manage a varied caseload, coordinate with local authorities, solicitors, contractors and policyholders, and ensure cases progress efficiently against deadlines and KPIs.

The ideal candidate will be organised, proactive and communicative, with experience in claims administration and office support, delivering accurate records and high-quality