Claims Administrator (Litigation Team)

J B Leitch Ltd; Liverpool; Hybrid; GBP 20,000 - 30,000; Full time

Benefits offered by this job

Hybrid working for better work-life balance

Enhanced parental pay

Private Medical Insurance

Enhanced annual leave + option to buy more

Discounts on shopping and more

Season ticket loans

Free fruit and unlimited Nespresso coffee

Mental health support

Job summary

A leading law firm is seeking a Claims Administrator for its Litigation Team in Liverpool. This role involves supporting high-volume small claims progression, handling draft claims, and ensuring compliance with relevant practices. Strong attention to detail and organizational skills are required. Previous experience in a legal or claims environment is desirable yet not essential. The role offers a hybrid working model alongside a comprehensive benefits package focusing on employee well-being and work-life balance.

Qualifications

• Strong attention to detail and organizational skills are essential.
• Ability to manage a high-volume caseload efficiently.
• Excellent communication skills for liaising with clients and stakeholders.

Responsibilities

• Prepare draft claims and applications via the case management system.
• Monitor post-issue activity and escalate matters to Supervising Solicitor.
• Liaise with clients, courts, and lenders.
• Process payments from lenders and debtors.

Skills

Attention to detail

Organisational skills

Communication skills

Job description

Claims Administrators (Litigation Team)

About JB Leitch

JB Leitch is a Legal 500 commercial law firm with a national reputation for excellence in property management litigation. Since 1997, we’ve acted for some of the largest corporate landlords, freehold investors, and property management companies across England and Wales.

Our specialist focus means our experience is unmatched. Today, we have the largest team of property management and leasehold legal specialists in the country and hold Tier 3 status in the Legal 500, placing us alongside some of the biggest names in the legal sector.

Why Join Us?

At JB Leitch, our people are our greatest asset. We’re proud to hold Investors in People certification and have been awarded Training Provider of the Year for our commitment to development.

We offer an environment where you can make a real impact, supported by a comprehensive benefits package:

• Hybrid working for better work-life balance
• Enhanced parental pay
• Private Medical Insurance & medical cash plan
• Enhanced annual leave + option to buy more
• Discounts on shopping, gyms, cinema, and more
• Season ticket loans & car maintenance scheme
• Free fruit, sweet treats, and unlimited Nespresso coffee
• Mental health and financial wellbeing support

About the Role

As part of the formation of our Litigation Team, we are inviting applications for Claims Administrator roles. These positions will play a key role in supporting the progression of high-volume, standard small claims.

Key Responsibilities

Claims Administrators will be responsible for non-reserved activities, including:

• Preparing draft claims, Particulars of Claim, applications, and judgment requests via the case management system and MCOL.
• Monitoring post-issue activity and escalating all defences, AOS, admissions, and part-admissions to the Supervising Solicitor, while maintaining accurate case records.
• Instructing high court enforcement (where applicable) and monitoring progress of enforcement, including liaising with enforcement officers.
• Liaising with clients, courts, lenders, and responding to standard debtor enquiries.
• Processing payments from lenders and debtors.
• Ensuring all work is completed in line with CPR, GDPR, and SRA best practice.

What We’re Looking For

• Strong attention to detail and organisational skills.
• Ability to manage a high-volume caseload efficiently.
• Excellent communication skills for liaising with clients and stakeholders.
• Previous experience in a legal or claims environment is desirable but not essential.

Please fill in the form and we’ll get back to you as soon as we can.