Claims Adjuster - US Property Binders

SPE Travelers Management, LTD; London; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

Une entreprise renommée recherche un Claims Adjuster basé à Londres, spécialisé dans les réclamations d'assurance liées aux biens américains. Le candidat idéal aura une expérience dans la gestion de réclamations sur le marché londonien et des compétences en communication. Cette position offre un environnement de travail hybride avec des avantages intéressants tels qu'un bonus et une couverture médicale.

Benefits

Assurance médicale privée avec options pour les dépendants

Contributions à la retraite avec un match accru de l'entreprise

Minimum de 25 jours de congés

Programmes de bien-être et de santé mentale

Qualifications

• Expérience dans la gestion des réclamations sur le marché londonien est préférable.
• Progrès vers la certification ACII ou d'assurance du marché londonien est un plus.
• Expérience connexe en assurance (par exemple, paralegal, courtier).

Responsibilities

• Analyser et appliquer la couverture des polices aux réclamations assignées.
• Investiger les réclamations en profondeur.
• Négocier et régler les réclamations de manière proactive.

Skills

Technique dans la gestion des réclamations

Intermédiaire en communication

Compétences en gestion des relations

Orientation client

Education

Minimum 5 GCSEs incluant les Mathématiques et l'Anglais ou équivalent

Job description

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Claims Adjuster - US Property Binders, London

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Client:

SPE Travelers Management, LTD

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

2db520b53aaa

Job Views:

4

Posted:

22.06.2025

Expiry Date:

06.08.2025

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Job Description:

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. Join us to discover a culture rooted in innovation and collaboration.

Job Category

Claim

What Is the Opportunity?

We are recruiting for a Claims Adjuster based in London, focusing on US property binders within the Lloyds market, with opportunities to develop skills across other lines. You will investigate, evaluate, negotiate, and resolve claims, adhering to company policies and standards.

This role supports the Claims Management team, emphasizing high-quality claims handling and customer service. Travelers Europe offers hybrid work flexibility, and the position includes a £1500 new joiner bonus, with referral bonuses available.

What Will You Do?

1. Analyze and apply policy coverage to assigned claims.
2. Investigate claims thoroughly.
3. Negotiate and settle claims proactively.
4. Reserve claims accurately.
5. Uphold company service standards.
6. Maintain data accuracy.
7. Manage external vendors and monitor service quality.
8. Authorize claim payments within authority limits.
9. Provide technical advice and develop relationships.
10. Support team members and participate in projects.
11. Assist with complex claims as needed.
12. Communicate actions and collaborate effectively.
13. Engage in training to enhance skills.

We value our core principles of being committed, connected, creative, and energized, which shape your success and our workplace culture.

What Will Our Ideal Candidate Have?

1. Technical knowledge to handle claims within authority.
2. Experience in London Market claim handling preferred.
3. Competence in claims management standards.
4. Intermediate communication and business skills.
5. Ability to build relationships and be flexible.
6. Accountability and strategic thinking.
7. Customer focus and sound judgment.
8. Teamwork skills.
9. Progress towards ACII or London Market Insurance certification preferred.

What is a Must Have?

1. At least 5 GCSEs including Maths and English or equivalent.
2. Some insurance-related experience (e.g., paralegal, broker).

What Is in It for You?

• Private Medical Insurance with options for dependents.
• Retirement contributions and increased company match for contributions.
• Minimum 25 days holiday, with options to purchase more.
• Wellness programs and mental health support.
• Volunteer and community engagement programs.

Employment Practices

Travelers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.