Claims Adjuster | Casualty Claims (Corporate Risk)

DWF; Leeds; Hybrid; GBP 42,000 - 64,000; Full time

Job summary

DWF is seeking a Claims Adjuster to join our Corporate Claims team in Leeds. The role focuses on managing a Casualty caseload for corporate clients, providing timely resolutions and high service levels while collaborating with insurers and brokers.

The position involves working on a range of matters from routine to complex claims, with hybrid working requiring attendance in the Leeds office at least one day per week. A strong background in casualty claims is essential.

Qualifications

• Casualty claims experience, cradle-to-grave handling preferred (Motor/EL/PL & Casualty).
• Strong client relationship skills with brokers and insurers.
• Excellent analytical and detail-oriented approach to claim files.
• Ability to work under pressure, meet deadlines and manage priorities.
• Financial literacy and commercial awareness relevant to claims handling.
• Stakeholder collaboration with Underwriting and Actuarial teams.

Responsibilities

• Day-to-day handling of a portfolio of Casualty claims, including coverage analysis, investigation, evaluation, reserving and settlement.
• Ensure reserving philosophy is followed and reserves are in line with company protocols.
• Collaborate with Underwriting and Actuarial teams on claim issues and trend analysis.
• Build and maintain relationships with brokers and market peers.
• Monitor Casualty claim trends and developments and keep underwriters updated.
• Stay up to date with relevant case law, precedents, and legislative changes.

Skills

Casualty claims experience

Client relationship building

Analytical skills

Attention to detail

Ability to work under pressure

Financial and commercial awareness

Education

Relevant professional qualification (advantageous)

Job description

Why join us?

DWF are seeking aClaims Adjuster, to join ourCorporate Claimsteam.

The Corporate Risk team acts for a number of well‑known corporate clients, providing high‑quality advice across a wide range of high‑value and complex matters. This offers an interesting and rewarding portfolio of cases and an excellent opportunity to develop your expertise within a leading professional services environment.

As a Claims Adjuster, you will be responsible for managing and progressing a Casualty caseload, to effective and satisfactory conclusions for DWF’s corporate clients. This is a key role, focused on delivering timely and accurate claim resolutions while providing an exceptional level of service to both corporate clients and insurer partners.

You can expect to receive exposure to a variety of matters, from minor injury accidents to more complex accidents and procedural issues.You will be working with current and newCorporateclients, and their insurers and brokers, so will have a significant amount of client exposure.

The role is hybrid, with office attendance required in Leeds a minimum of 1 day per week.

Responsibilities

• Day-to-day handling of a portfolio compromising of Casualty claims, including coverage analysis, investigation, evaluation, reserving and settlement, in accordance with Global Claims Handling guidelines, service standards and regulations.


• Ensure reserving philosophy is adhered to and reserves booked are in compliance with company protocols.


• Collaborate with Underwriting and Actuarial teams in connection with claim issues, trends, review of reinsurance contract language and service standards.


• Build and maintain relationships with brokers and market peers.


• Monitor trends and developments in Casualty claims and keep underwriters and actuaries up to date.


• Keep up to date with legal developments, i.e. relevant case law; new and developing precedents; changes in legislation that impacts the portfolios.


• Collaborate with members of the Global claims team on common claims and internal processes to ensure consistency.

What will help you succeed in this role?

Essential

• Previous and tangible Claims experience, dealing with claims from cradle to grave, preferably including Motor, but we will also consider applications from those with EL/PL & Casualty experience.


• Business acumen and an understanding of the clients' needs.


• Ability to build effective professional relationships both with external clients, including Solicitors and Brokers.


• High level of financial and commercial awareness.


• Ability to work well under pressure and to tight deadlines.


• Excellent attention to detail to be able to carefully analyse information.


• Ability to prioritise effectively and manage multiple tasks.

What we offer?

We are an equal opportunities employer that celebrates diversity, and we are committed to creating an inclusive environment for all. We aim to create a positive experience for all candidates and offer any adjustments or additional support needed. If you're excited about the opportunity but your experience doesn’t align perfectly with all the requirements, please apply anyway. You may be the right candidate for the role or others across the wider team.

Our recruitment process upholds the highest standards of fairness and engagement. It includes comprehensive interviews and, at times, a written assessment, an assessment day, or presentation. We aim to create a positive experience for all candidates and offer any adjustments or additional support.

About us

DWF is a leading global provider of integrated legal and business services. We empower people to be themselves within an inclusive and supportive environment, enabling everyone to achieve their full potential in line with their abilities and career aspirations.