Civil Enforcement Officer

4Recruitment Services Ltd; Harrow; On-site; GBP 21,000 - 27,000; Full time

Job summary

4Recruitment Services are seeking an experienced Civil Enforcement Officer to work for a council in Northwest London. You will patrol the borough to identify contraventions of on‑street parking, car parks and CPZs, possibly on foot, by moped or in a vehicle, and may use camera systems.

Responsibilities include recording and issuing PCNs, ensuring signs and lines are accurate, reporting defects, and attending hearings as required.

Qualifications

• Must have Level 2 City and Guilds/WAMITAB in Parking Enforcement and Conflict Management.
• Full clean UK driving licence.

Responsibilities

• Patrol the Borough to identify contraventions of on-street parking, car parks and CPZs, solo or in a team, on foot, by moped or vehicle.
• Monitor CCTV for contraventions or process contraventions captured by camera systems.
• Record and issue PCNs using mobile devices or manual reporting systems; ensure equipment is tested.
• Verify lining and signing accuracy and report defects to signs and lines.
• Prepare clear written reports for enquiries and attend Adjudication Hearings or tribunals as required.
• Report defects to highways and suspected abandoned vehicles via mobile or manual systems.
• Deal politely with public enquiries and act as first point of contact for straightforward issues.

Job description

4Recruitment Services are seeking an experienced Civil Enforcement Officer to work for a council based in Northwest London.

Please note the client will only consider applicants who meet the following criteria:

• Level 2 City and Guilds/WAMITAB in Parking Enforcement and Conflict Management
• Full clean manual driving licence

Purpose of the role:

Enforcement of on and off street parking throughout the Borough, including pay and display car parks and controlled parking zones or any other regulations as directed. Enforcement might be on foot, riding a moped or in a vehicle or through the use of camera systems.

Work as part of the team carrying out surveillance of potential incidents of crime and anti-social behaviour.

Record violations in accordance with legislation and working procedures to enforce parking and traffic contraventions, process contraventions into capture software, and assess possible contraventions for the possible issue of a Penalty Charge Notice.

DUTIES AND RESPONSIBILITIES INCLUDE:

• Patrol the borough and identify contraventions of on-street parking, car parks and controlled parking zones, either solo or as part of a team either on foot, riding a moped or in a vehicle according to instructions.
• Monitor CCTV for contraventions, or process contraventions recorded by camera systems.
• Record and issue PCN's using mobile devices or manual reporting systems, ensuring all equipment is tested prior to starting patrol and reporting any damaged or faulty equipment.
• Check that relevant lining and signing is accurate and that the relevant signing and markings are adequate for the issue of a PCN. Reporting any defects to signs and lines as instructed including mobile devices and manual reporting.
• Ensure that written reports are clearly recorded and accurate for any subsequent enquiry. To attend Adjudication Hearings, court or other tribunals related to the duties.
• Report defects to highways, plus suspected abandoned vehicles by mobile devices or manual reporting systems.
• Ensure that written reports are clearly recorded and accurate for any subsequent enquiry. To attend Adjudication Hearings, court or other tribunals related to the duties.
• Deal politely with enquiries from members of the public and act as first point of contact on straightforward issues. Defuse situations that might result in a dispute.

ESSENTIAL REQUIREMENTS INCLUDE:

• Must have WAMITAB Level 2 or city and guilds level 2 in Parking Enforcement and Conflict Management.
• Trained in Civil Enforcement or capable of being trained to satisfactory standards, or to able to demonstrate relevant experience.
• A knowledge of legislation relating to Parking Enforcement/CCTV.
• Must have a full UK Driving Licence.

Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.