Civil Enforcement Officer

APCOA PARKING UK; Greater London; Hybrid; GBP 33,000 - 35,000; Full time

Benefits offered by this job

Mobile allowance

Uniform provided

Discount scheme

Pension scheme

Job summary

APCOA Parking UK is hiring a Civil Enforcement Officer in Southwark. The role involves patrolling streets and car parks to enforce parking controls and issue Penalty Charge Notices, while delivering excellent customer service.

You will work outdoors, be part of a large team yet able to operate independently, and receive comprehensive training. The position offers a basic salary of £32,708 per year plus a mobile allowance and 42.5 hours per week.

Qualifications

• Excellent customer care skills and ability to converse in a friendly and effective manner.
• Patrol public streets and council car parks to issue Penalty Charge Notices.
• Guide the public on parking rules and provisions.
• Report defects to street furniture, such as signs and road markings.

Responsibilities

• Patrol public streets and council car parks to issue Penalty Charge Notices.
• Advise the public on parking provisions and rules.
• Report defects to street furniture, such as signs and road markings.
• Deliver excellent customer service while on patrol.

Skills

Customer service skills

Communication skills

UK driving licence

Willingness to ride a moped

Job description

The Role

Civil Enforcement Officer

Location: Southwark
Hours: 42.5 Hours per week
Salary: £32,708 per annum plus mobile allowance*

Do you enjoy working outside? Would you like to have a positive impact on your local area? Do you have a full UK driving licence? Or a CBT? Are you willing to ride a moped?

An exciting prospect has arisen for a Civil Enforcement Officer in Southwark. Civil Enforcement Officers ensure that all drivers follow parking policies on public streets and in car parks. They are an important part of keeping the roads moving and ensuring public safety.

This opening would suit someone who;

• Enjoys working outside, think of all that fresh air and exercise!
• Wants to join a reliable business and team, you will play a key role in your local area.
• Has excellent Customer Service skills and enjoy working with the public.
• Likes to be part of a large diverse team but can work by yourself without too much direction.
• Is resilient, reliable, and conscientious. #

Does this sound like you? If so, what will you bring?

• You will have excellent customer care skills and is able to converse in a friendly and effective manner.
• You will patrol public streets and council car parks to issue Penalty Charge Notices.
• You will guide the public on rules and advise about parking provisions.
• And you will report any defects to street furniture, such as signs and road markings.

APCOA offers full training and development for successful applicants. Many of our current managers started out as Civil Enforcement Officers, so APCOA will give you the chance to kickstart your career!

At APCOA, we are always trying to think of new ways to reward hardworking staff! Some of the benefits on offer to you are:

• *£32,708 per annum basic salary plus up to £1824.90 annual driver's allowance*
• 42.5 hours per week, any five days of seven as per rota
• 20 days annual leave plus 8 Bank Holidays

We also provide, uniform, employee awards, a discount scheme, and a pension scheme.

*Mobile allowance subject to terms

So, could you be our next Civil Enforcement Officer?

We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer an influencing work atmosphere where successes are shared. With challenging projects and an atmosphere of fostering and support. Staff have the training prospects to fulfil their potential while aiming for excellence in their work.