Civil Enforcement Officer

APCOA PARKING UK; East Finchley; Presencial; GBP 30.000 - 37.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Holiday entitlement

Pension plan

Uniform provided

Learning & development

Employee discounts

Descripción de la vacante

APCOA Parking UK is looking for a Civil Enforcement Officer in Barnet to patrol streets and council car parks, upholding parking restrictions and helping residents and the public. You will be on the go, providing excellent customer service with no target-driven tickets, and you will receive training and career progression opportunities.

The role is full-time, 42.5 hours per week, with 5 days across Mon-Sun, and benefits including holiday entitlement, pension, uniform, learning and development,

Formación

• Excellent customer service skills.
• Good spoken and written English.
• Full UK Manual, clean Driving License or CBT preferred.

Responsabilidades

• Patrol streets and council car parks to enforce parking restrictions and assist the public.
• Report defects to street furniture and monitor civil-law violations.
• Keep a detailed log of incidents and debrief after shifts.

Conocimientos

Customer service

English proficiency

Driving license/ CBT

Descripción del empleo

The Role

Civil Enforcement Officer - Barnet - 42.5 hours per week - £33,525.70 per annum(£15.17 per hour!)

Do you enjoy working outdoors? Helping people? And have great communication skills?
Do you have excellent customer service skills? And enjoy being on the go?
Are you over 18 and have a full manual UK driving licence or CBT?

Civil Enforcement Officers are the eyes and ears of the local area. Patrolling areas, providing advice to residents, and members of the public, whist enforcing road traffic orders and issuing parking fines. You will be working alongside the Council at one of our North London bases, with permanentguaranteed hours as a Civil Enforcement Officer. So, could this role be for you?

What can you expect as a Civil Enforcement Officer?

You’ll be helping members of the public, patrolling streets and council car parks, advising and upholding parking restrictions.

• Yes, you’ll be issuing parking tickets but you won’t have targets as this job is about creating a positive impact on the local neighbourhood.
• You will be reporting any defects to street furniture, such as signs and road markings and looking out for any violations of civil laws.
• You will keep a detailed log of the violations and debrief incidents that occur during your shift.
• You will provide a high level of all-round customer service, providing the public with useful info and advice.

Full training will be provided for the right candidate along with excellent career progression.Many of our current managers started out with us as Parking Enforcement Officers themselves, so this could be a great place to start your career.

What will you bring?

• Excellent customer service skills
• Good spoken and written English
• Full UK Manual, clean Driving License or CBT license is preferable

Full time working hours. 42.5 hours per week. 5 days out of seven. 8.5 hour shifts. Mon-Sun. As per rota.

We believe that working for APCOA is great. We are always thinking of creative ways to give more to our employees.

Here is a sample of some of the current benefits on offer:

• Up to 28 days holiday per annum (includes BH)
• Workplace Pension
• Free Uniform
• Access to Learning & Development
• Employee Discount Scheme

If you're the sort of person who enjoys being on the go, the role could be ideal for you.