Cisco & Meraki - Tests, Fixes & Repairs

JR United Kingdom; Colchester; On-site; GBP 45,000 - 50,000; Full time

Job summary

A leading IT services company in Colchester seeks a Technical Logistics Manager with expertise in Cisco and Meraki equipment. The role involves team leadership, management responsibilities, and growth opportunities in a supportive environment.

Qualifications

• Candidates must have or be eligible to gain SC clearance upon hire.

Responsibilities

• Proactive testing, fixing, and repairing Cisco & Meraki equipment.
• Ensuring excellent customer satisfaction through timely support.
• Leading, optimizing, and managing your team effectively.

Skills

Managerial skills

RMA background

Testing and repairs experience

Job description

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Cisco & Meraki - Tests, Fixes & Repairs, Colchester

Client: InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment

Location:

Colchester, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

5

Posted:

06.06.2025

Expiry Date:

21.07.2025

Job Description:

Cisco & Meraki - Tests, Fixes & Repairs – £45-50K – Office based - Colchester

My client is an impressive, forward-thinking, award-winning Cisco-focused IT services company with a heavy focus in the logistics and RMA world. This is an exciting pathway directly to a hands-on / managerial role within Cisco and Logistics.

Why?

• Mentorship leading to a department manager position within a couple of years
• Great career progression opportunities in a supportive, high-growth team environment

You will join an innovative Cisco Logistics team and work alongside the department manager. He will mentor you, and you will document your knowledge. This role offers hands-on team leadership with a clear pathway to management through succession planning.

Candidates MUST have or be eligible to gain SC clearance upon hire.

Key Skills required:

• Managerial skills and experience
• Preferably RMA background e.g., testing, fixes, repairs, RMA experience

This company has a clear vision, strong leadership, and an impressive team. They serve impressive clients and offer significant growth opportunities.

Responsibilities include:

• Proactive testing, fixing, and repairing Cisco & Meraki equipment, e.g., routers, switches, access points
• Ensuring excellent customer satisfaction through timely support, repairs, and communication
• Managing support calls and supporting bid management
• Stock allocation and dispatch
• Meeting deadlines and maintaining high standards under pressure
• Managing stock, warranty, and RMA processes
• Leading, optimizing, and managing your team effectively
• Documenting processes and providing insightful reports
• Maintaining high quality standards

To apply, click the button or email [emailprotected], or call 020 3004 8235 for more info.

Technical Logistics Manager – Cisco & Meraki – £45-50K – Office based - Colchester