Cisco & Meraki - Tests, Fixes & Repairs

JR United Kingdom; Chelmsford; On-site; GBP 45,000 - 50,000; Full time

Job summary

A leading company specializing in Cisco logistics seeks an IT Support professional for testing and repairing Cisco & Meraki equipment. The role offers career progression to a managerial position within a dynamic environment. Candidates should have management experience and an RMA background for optimal service delivery.

Benefits

Mentorship leading to department manager role

Career progression in a supportive environment

Qualifications

• Management experience is a must.
• RMA/testing/repair background preferred.
• Eligible for SC clearance upon hire.

Responsibilities

• Testing, repairing, and fixing Cisco & Meraki equipment.
• Managing support calls and assisting in bid management.
• Leading and optimizing the support team.

Skills

Customer Satisfaction

Stock Management

Documentation

Job description

Job Title:

Cisco & Meraki - Tests, Fixes & Repairs – £45-50K – Office based - Bracknell

Company:

InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment

Location:

Bracknell, UK

Job Category:

IT Support / Logistics

Job Description:

My client is an award-winning Cisco-focused IT services company specializing in logistics and RMA processes. This role offers a path to a managerial position within Cisco logistics.

Benefits & Opportunities:

• Mentorship leading to department manager role within a few years
• Career progression in a supportive, high-growth environment

Responsibilities:

• Testing, repairing, and fixing Cisco & Meraki equipment, including routers, switches, and access points
• Ensuring customer satisfaction through timely support and communication
• Managing support calls and assisting in bid management
• Stock allocation and dispatch
• Meeting deadlines and maintaining quality standards under pressure
• Handling stock management, warranty, and RMA processes
• Leading and optimizing the support team
• Documenting processes and providing insightful reports

Requirements:

• Management experience
• RMA/testing/repair background preferred
• Eligible for SC clearance upon hire

Application:

Click the apply button, email [emailprotected], or call 020 3004 8235 for more information.