CISCO Lead Engineer

Capgemini; London; On-site; EUR 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Cisco Lead Engineer to enhance their VoIP and Unified Communications capabilities. In this on-site role, you will manage and optimize advanced communication platforms, ensuring seamless connectivity for teams. You'll leverage your expertise in Cisco technologies and lead projects that drive innovation and efficiency. With a commitment to inclusivity and employee wellbeing, this organization offers a supportive environment where you can thrive. Join a dynamic team dedicated to transforming how businesses communicate and collaborate in a digital world.

Benefits

Training and development opportunities

Mental Health Champions

Wellbeing apps access

Diverse and inclusive workplace

Qualifications

• Advanced knowledge of VoIP and Unified Communications.
• Experience in managing Telephony and Videoconferencing infrastructure.

Responsibilities

• Resolve Level 2 and 3 Telephony / Videoconferencing incidents.
• Participate in Telephony / Videoconferencing projects.

Skills

Cisco TOIP (CUCM, Unity Connection, Jabber, IPPhone, Cisco SBS, VG2xx)

Webex

Cisco video conferencing

VMware Suite

SIP/H323 protocols

Team Management

Tools

Kurmi

Telsica

PeterConnects ecosystems

Job description

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CISCO Lead Engineer

About the job you're considering

Are you ready to take your VoIP and Unified Communications expertise to the next level? We’re looking for a passionate and skilled Cisco Lead Engineer to join our growing team! You’ll play a key role in managing and optimizing cutting-edge communication platforms that keep our teams connected and productive.

This is an on-site role based in Stevenage 5 days a week.

If you are successfully offered this position, you will go through a series of pre-employment checks, including: identity, nationality (single or dual) or immigration status,
employment history going back 3 continuous years, and unspent criminal record check
(known as Disclosure and Barring Service)

Your role

• Resolve Level 2 and 3 Telephony / Videoconferencing Oriented Incidents
• Respond to specific hardware or application requests.
• Participate in Telephony / Videoconferencing Projects
• Assist the operations teams on an ad hoc basis.
• Ensure the MCO of the Telephony and Videoconferencing infrastructure.
• Management of local team and sharing of skills.

You can bring your whole self to work. At Capgemini building an inclusive future is part of everyday life and will be part of your working reality. We have built a representative and welcoming environment, for everyone.

Your skills and experience

• Advanced knowledge of Cisco TOIP (CUCM, Unity Connection, Jabber, IPPhone, Cisco SBS, VG2xx.), Webex, and Cisco video conferencing (endpoints, TMS, Pexip ...)
• Knowledge of VMware Suite and vSan
• Storage Knowledge of Kurmi, Telsica, PeterConnects ecosystems
• Good knowledge of SIP/H323 protocols and WAN/LAN and security as well as system administration and PC environment would be a plus.
• Team Management/ People Skills.

Your security clearance

To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance .
To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.
Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality.
Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process.

What does ‘Get The Future You Want ‘ mean for you?

You will be empowered to explore, innovate, and progress. You will benefit from Capgemini’s ‘learning for life’ mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more.
You’ll be bringing your unique skills and perspectives to the team, inspiring and taking inspiration from your teammates as you unlock value in everything you do. You’ll be joining a professional community of experts, who have got your back and will support you, every step of the way.
You’d be joining an accredited Great Place to work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions.
To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy.

Why you should consider Capgemini

Growing clients’ businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you’ll join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what’s possible. It’s why, together, we seek out opportunities that will transform the world’s leading businesses, and it’s how you’ll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you’ll build the skills you want. You’ll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is.

About Capgemini

Capgemini is a global business and technology transformation partner, helping organisations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.

Get The Future You Want | www.capgemini.com

Ref. code: 4084

Posted on: 5 Apr 2025

Experience Level: Experienced Professionals

Contract Type: Permanent

Location:

London, GB

Brand: Capgemini

Professional Community: Cloud Infrastructure Management