CISCO Lead Engineer

TN United Kingdom; London; On-site; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Communication Engineer to enhance their Telephony and Videoconferencing systems. This on-site role in Stevenage involves resolving technical incidents, managing infrastructure, and collaborating with teams across multiple locations. The company fosters a diverse and inclusive environment, offering extensive training and development opportunities to empower employees. Join a recognized Great Place to Work for Wellbeing, where your contributions will help shape the future of technology and business transformation.

Benefits

Extensive training and development opportunities

Mental Health Champions

Wellbeing apps like Thrive and Peppy

Qualifications

• Advanced knowledge of Cisco systems and video conferencing.
• Strong team management and interpersonal skills.

Responsibilities

• Resolve Level 2 and 3 Telephony / Videoconferencing incidents.
• Manage Telephony and Videoconferencing infrastructure.

Skills

Cisco TOIP (CUCM, Unity Connection, Jabber, IPPhone, Cisco SBS, VG2xx)

Webex

Cisco video conferencing systems

VMware Suite

vSan

Kurmi

Telsica

PeterConnects ecosystems

SIP/H323 protocols

WAN/LAN

security

system administration

PC environments

team management

interpersonal skills

Job description

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You will ideally have had previous experience as a communication Engineer.

This is an on-site role based in Stevenage, working 5 days a week with occasional travel to Portsmouth or Newport. Travel between sites will be required.

If you are successfully offered this position, you will undergo pre-employment checks, including identity, nationality (single or dual), immigration status, employment history for the past 3 years, and a criminal record check (Disclosure and Barring Service).

Your role

• Resolve Level 2 and 3 Telephony / Videoconferencing incidents
• Respond to hardware or application requests
• Participate in Telephony / Videoconferencing projects
• Assist operations teams on an ad hoc basis
• Ensure the management of Telephony and Videoconferencing infrastructure
• Manage local team and share skills

We promote an inclusive environment where everyone can bring their whole self to work. Capgemini values diversity and strives to create a welcoming atmosphere for all.

Your skills and experience

• Advanced knowledge of Cisco TOIP (CUCM, Unity Connection, Jabber, IPPhone, Cisco SBS, VG2xx), Webex, and Cisco video conferencing systems
• Knowledge of VMware Suite and vSan
• Experience with Kurmi, Telsica, PeterConnects ecosystems
• Good understanding of SIP/H323 protocols, WAN/LAN, security, system administration, and PC environments is a plus
• Strong team management and interpersonal skills

Your security clearance

To be appointed, you must obtain SC clearance, which requires residing continuously in the UK for the last 5 years, among other criteria. During recruitment, questions about your eligibility for security clearance will be asked, including residence and nationality details. Some roles are restricted to UK nationals for security reasons.

What does ‘Get The Future You Want’ mean for you?

You will be empowered to explore, innovate, and progress. Capgemini offers extensive training and development opportunities, including courses, certifications, and participation in thinktanks and hackathons. You’ll bring your unique skills and perspectives, inspiring and being inspired by your colleagues, and contributing to a supportive professional community.

We are recognized as a Great Place to Work for Wellbeing in 2024. We prioritize employee wellbeing through trained Mental Health Champions and wellbeing apps like Thrive and Peppy.

Why consider Capgemini?

Joining Capgemini means contributing to sustainable and inclusive growth while working with diverse, innovative professionals. We leverage technology to transform businesses and the world, offering opportunities to develop your skills and make a meaningful impact.

About Capgemini

Capgemini is a global leader in digital and sustainable transformation, with over 55 years of experience and 340,000 employees across more than 50 countries. We focus on delivering end-to-end solutions in strategy, design, engineering, AI, cloud, and data, helping clients unlock the value of technology for business and societal benefit.