CIB Product Controls Testing Manager

Lloyds Banking Group; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A major banking institution in Greater London is seeking a CIB Product Controls Testing Manager to perform independent testing of business controls. The role involves analyzing risks within client-facing operations and ensuring that controls are effective throughout the product lifecycle. Ideal candidates should possess a strong understanding of operational risk and be proficient in data analytics. The organization promotes inclusivity and diversity, welcoming applications from all backgrounds.

Qualifications

• Strong understanding of operational risk and control frameworks.
• Ability to analyse complex processes and products.
• Excellent attention to detail and strong documentation skills.

Responsibilities

• Deliver end-to-end control testing across high-risk product processes.
• Provide control testing of change initiatives.
• Analyse data to identify trends and themes.

Skills

Operational risk understanding

Data analytics techniques

Strong communication skills

Job description

CIB Product Controls Testing Manager at Lloyds Banking Group

About the role

The CIB Product Controls Testing Manager provides independent, objective testing of key business controls. You will ensure that non-financial risks within CIB processes are effectively managed through robust design and operating effectiveness of controls. Testing focuses on priorities across the end-to-end product lifecycle, driving strategic initiatives and supporting growth objectives, including lending expansion in Europe and the US.

Key accountabilities

Control Testing & Assurance

• Deliver end-to-end control testing across high-risk product processes that impact clients and regulatory outcomes, including planning, execution, and reporting.
• Assess control design and effectiveness across CIB processes, gathering and validating evidence, and clearly reporting issues.
• Identify weaknesses and root causes and ensure remediation actions are completed and sustainable.

Change & Transformation Oversight

• Provide control testing of change initiatives, ensuring that client-impacting changes are risk assessed and appropriately governed.
• Analyse data to identify trends, themes, and root causes for risk mitigation and operational improvement.

Data Analytics & Insights

• Analyse trends across control failures to identify thematic issues and emerging risks.
• Support the development of dashboards or MI that track testing progress, common findings, and overall control environment health.
• Act as a trusted partner to CIB business areas, Risk, Compliance, and Audit.
• Support control forums and contribute to regulatory and audit responses.
• Identify opportunities to streamline and automate existing controls within Client Operations, reducing manual effort while improving efficiency and alignment with regulatory standards.

What you’ll need

• Strong understanding of operational risk and control frameworks, ideally within a client-facing operations environment.
• Ability to analyse complex processes and products including corporate lending, trade finance, transaction banking products, payments and operations.
• Proven success in delivering Control by Design and managing risk holistically across end-to-end accountabilities.
• Experience in 1st, 2nd or 3rd line preferred but not essential.
• Familiarity with data analytics techniques to assess the completeness and efficiency of risk and control environments; understanding of AI is highly desirable.
• Excellent attention to detail and strong documentation skills.
• Strong communication skills and ability to work effectively with various partners and challenge constructively.

About working for us

Our focus is to ensure we’re inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package and a dedicated Working with Cancer initiative. We especially welcome applications from under-represented groups. We’re disability confident, so if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

If you’re excited by the thought of becoming part of our team, get in touch. We’d love to hear from you!