Controls Testing Lead

Capital One; Nottingham; Hybrid; GBP 70,000 - 90,000; Full time

Benefits offered by this job

Pension

Bonus schemes

25 days annual leave

Private medical insurance

Parental leave

Job summary

Capital One UK is seeking a Controls Testing Lead to own and drive the UK controls testing programme from our Nottingham base. You will collaborate with senior stakeholders and the lines of defence to elevate the control environment, while leading a team of control experts in a dynamic, regulated setting.

The role focuses on ownership, strategy, and innovation in testing methodologies, including AI governance, with a hybrid working pattern in Nottingham and occasional travel as needed.

Qualifications

• Technical SME with risk/control experience in regulated environments.
• Strong organizational skills with adaptability and pace.

Responsibilities

• Take ownership of the UK controls testing programme across multiple departments.
• Coach and develop the testing team; model excellence and continuous improvement.
• Simplify workloads and lead initiatives aligned to risk office and business goals.
• Tell data-driven stories to senior stakeholders to drive clear actions.
• Enhance testing methodologies by integrating industry best practices and AI governance.
• Collaborate across lines of defence and with Enterprise for cohesive risk management.
• Develop tools and training to support the AI agenda within control framework.

Skills

Risk & Control Expertise

Judgment & Adaptability

Tech & AI Governance

Process Optimisation

Stakeholder Management

Leadership & Mentoring

Data storytelling

Job description

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire

Controls Testing Lead

Our Mission

We’re on a mission to be a force for good in lending. Throughout our almost 30-year history, we’ve consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK’s Best Workplaces™ list. Hear from our team about what it’s like working at Capital One UK.

About the role

We are seeking an experienced and dynamic professional to act as a Subject Matter Expert and lead our UK controls testing programme. As the Controls Testing Lead, you will take ownership of your portfolio of work, collaborating with senior stakeholders and the lines of defence to elevate our control environment leading our team of control experts.

What you’ll do

• Programme Ownership: Take ownership of the UK controls testing programme, ensuring an effective, efficient, and risk-aligned approach to testing controls across various departments.
• Team Leadership: Coach and develop the testing team, acting as a visible role model for positive behaviours across the wider risk and non-risk communities. Foster an environment of excellence, innovation, and continuous improvement.
• Strategic Optimisation: Simplify workloads, clear out inefficiencies and utilise newly found capacity to pitch and lead initiatives which align to the strategic goals of both the Risk Office and the business.
• Stakeholder Engagement: Connect different data points to tell a compelling story, explaining complex risk information simply to drive clear action from senior stakeholders.
• Methodology & Innovation: Enhance and refine testing methodologies by integrating industry best practices, modern frameworks, and innovative approaches.
• Enterprise Alignment: Confidently step into conversations across all lines of defence and partner with Enterprise to ensure compliant and cohesive risk management.
• Business Enablement and AI Agenda: Actively support and guide team members by developing tools, guidance and training which drive our AI agenda forward, helping the business take well managed risks when embedding AI into their control framework.

What we’re looking for

• Risk & Control Expertise: A technical Subject Matter Expert with significant risk and control experience in a highly regulated corporate environment.
• Judgment & Adaptability: Strong organisational skills with the agility to remain focused in a changing environment. The ability to make smart trade-off calls to maximise value, keeping immediate areas of responsibility well-managed while delivering results at pace.
• Tech & AI Integration: Experience developing or embedding AI tools and the appropriate governance of these tools into testing or operational processes along with knowledge of automation within control execution.
• Process Optimisation: A proactive mindset with a track record of self-identifying process efficiencies and successfully executing them.
• Influence & Stakeholder Management: Exceptional communication skills with the ability to influence, collaborate, and partner effectively with diverse cross‑functional teams and senior leadership.
• Continuous Improvement Mindset: Use data, insight and experience to identify opportunities to improve quality, efficiency and outcome.

Where and how you’ll work

This is a permanent position based in our Nottingham office. We embrace a hybrid approach to work. You’ll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work‑from‑home days. Our offices are designed to inspire and support you. At our Nottingham head office, you’ll find an on‑site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar.

What’s in it for you

We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications.

In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career:

• Wealth & Future: Competitive pension and performance‑based bonus schemes
• Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days.
• Health: Access premium care through our private medical insurance.
• Family Support: We champion your milestones with enhanced parental leave.

A full list of our benefits is available here.

What you should know about how we recruit

We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible.

We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business.

Our associate‑led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates.

Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact [e-mail] All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to [e-mail]