CIB Integrator - Client Relationship Transformation

Lloyds Banking Group; Greater London; Hybrid; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid working

Job sharing

Job summary

Lloyds Banking Group is seeking a Lead Integrator to coordinate AI-enabled Client Relationship capabilities for the Corporate & Institutional Bank. You will map integration points, sequence work with lab leadership, and manage internal/external parties to deliver high-risk implementations safely and at pace.

The role sits at the platform level, shaping the Client Relationship Spine and data foundations for 2030, requiring a delivery-focused, commercially minded professional with deep industry

Qualifications

• Experience leading AI integration projects in enterprise environments.
• Strong knowledge of Corporate & Institutional Banking or financial services.
• Proven ability to coordinate dependencies and delivery across multiple teams and third parties.

Responsibilities

• Establish pivotal integration points across labs and platforms and communicate them to stakeholders.
• Plan and sequence integration tasks with lab leadership and backlog alignment.
• Manage platform interlocks with external parties to ensure fast, safe delivery.
• Identify and mitigate blockers, escalating to Product Owners when needed.
• Coordinate complex integrations across shared infrastructure and third-party vendors.
• Oversee contract performance, service levels, and governance support across teams.

Skills

AI integration

Delivery management

Stakeholder management

Agile / iterative delivery

Tools

GenAI tools

Job description

Job Title

Integrator

Location

London

Hours

Full-time

Salary

Competitive Package

Salary Range: £0 - £0

Flexible Working Options

We support flexible working - click here for more information on flexible working options

Hybrid Working, Job Share

Job Description

We're looking for a Lead Integrator to coordinate the dependencies and complex implementations that will bring AI-enabled Client Relationship capabilities to life for the Corporate & Institutional Bank (CIB) within Lloyds Banking Group. This is a multi-year transformation: replacing a fragmented Client facing Colleague journey - today spread across more than 60 disconnected systems - with a single Client Relationship Spine that gives colleagues a seamless, end-to-end view of client activity.

Sitting at platform level and covering both business and technology change, you'll establish the pivotal integration points across labs and platforms, sequence the work in step with lab leadership, and coordinate the internal and external parties - other platforms, CIB Leadership and third parties - needed to deliver safely and at pace. You'll take the lead on complex, high-risk implementations across shared infrastructure, removing blockers and keeping change moving over the line.

This is an emerging capability at the intersection of AI, data and enterprise change, and the role will evolve as those capabilities mature. You'll help land the colleague Interface, Digital Twin, agent-based Brain and the connection to a governed data Foundation that will define how CIB colleagues serve clients by 2030. We're looking for a commercially minded delivery and integration expert who understands CIB, works effectively across business and technology teams, and can turn strategy into safely delivered, interlocked capabilities.

Above all, we want someone who lives and breathes AI - genuinely energised by what these technologies can do, hands-on with the latest tools, and constantly experimenting to stay at the frontier. You'll bring that curiosity into the team every day, spotting where emerging AI capabilities can reshape how we deliver and integrate change.

Key Responsibilities

• Establish the pivotal integration points across labs and platforms, and communicate them clearly to relevant stakeholders.
• Develop the sequence for integration-related tasks in collaboration with lab leadership and aligned to the lab backlog.
• Catalogue and manage dependencies between the platform and other teams, working with stakeholders outside the platform to secure the interlock that lets the platform deliver at pace.
• Identify blockers to delivery and, where possible, mitigate or resolve them - raising to Product Owners or platform leadership where required.
• Manage complex and high-risk implementations requiring integration between multiple internal and external parties to ensure safe delivery.
• Coordinate the integration process and implementation events across shared infrastructure (e.g. mainframe upgrades), leading the SI process and coordinating parties to get the change over the line.
• Manage third-party suppliers and a portfolio of contracts - providing oversight, negotiating and monitoring service levels, and managing performance while reporting to senior colleagues.
• Provide expertise (not content) for governance activity owned by the Product Owner for change across multiple deliverables.
• Coordinate across multiple teams to develop medium- and long-term work and release schedules, uncovering emerging issues, causes, stakeholders and barriers, and developing innovative solutions from complex, diverse information.
• Manage output delivery for a substantial area by leading others - setting medium-term objectives, coaching colleagues, and acting as a senior source of professional expertise.

Why join us?

If you think all banks are the same, you're wrong. We're a pioneering, fast-changing business that's shaping finance as a force for good. If you're after a role where you can have an impact and do the best work of your career, you've just found it.

What we're looking for?

• Strong Corporate & Institutional Banking or wider financial services knowledge.
• A genuine passion for AI and emerging technology - someone who lives and breathes it: hands-on with current tools, quick to learn new ones, and able to translate fast-moving AI capability into safe, deliverable integration.
• Experience of integrating or deploying AI/GenAI products, agents or tooling into enterprise environments.
• Demonstrable experience of leading complex, high-risk implementations and integration across multiple internal and external parties, with evidence of safe delivery at pace.
• Strong dependency, planning and delivery-management capability, coordinating interlock across teams, platforms and third parties in an agile or iterative environment.
• Strong stakeholder management and influencing skills - aligning business and technology perspectives,